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WslRegisterDistribution error 0x80370102

I am trying to install Ubuntu 20.04 LTS on my PC, but it fails with an error message.

Installing, this may take a few minutes...

WslRegisterDistribution failed with error: 0x80370102

Error: 0x80370102 Der virtuelle Computer konnte nicht gestartet werden, da ein erforderliches Feature nicht installiert ist.


Press any key to continue...

My laptop is an Acer E5-551G, running Windows Home version is 2004, build 19041.329. Virtualization is supported and enabled (though no special menu in the BIOS), Hyper-V is enabled and started. 

The task manager also says that Virtualization is activated:

I have installed and activated WSL2 and installed the kernel update (https://aka.ms/wsl2kernel). WSL default version is set to 2.

What could be the reason for this error? I haven't found a resource explaining the error code in more detail.

Thank you in advance for any pointers.

Cheers,

Sascha

Answer
Answer

I had the same problem.  I got it to work by setting the WSL version to 1 via PowerShell:

wsl --set-default-version 1

I did want to use version 2, but having version 1 is better than nothing.

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Question Info

Last updated May 18, 2024 Views 20,858 Applies to: