Wont let me sign into xbox live account on my laptop

So ive tried playing minecraft on my windows 10 laptop. It worked at first for a few weeks without a problem. then all of a sudden it stopped working. it keeps saying,

"xbox.signin.error.line1

xbox.signin.error.line2

xbox.signinerror.line3"

and then this window opens up, i presume its the login stuff, but its completely blank! i can sign in at all. i would like some help to see what is wrong. the same thing happens when i try to open up my xbox app. it says "we cant help you right now" then it has the option to sign in, the screen pops up and its still blank.

Image

and this is the blank screen that pops up, most likely the login screen,

Image

Answer
Answer
 Hi,
 
Thank you for posting your query on Microsoft Community.
 
I would suggest you to post your question in the Xbox Forums, where we have support professionals, who are well equipped with the knowledge on Xbox App on Windows 10.
 http://support.xbox.com/en-US/browse/xbox-on-windows?xr=shellnav
 
Hope this information helps you. Kindly post back with the updated issue for further assistance.
 
Thank you.

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Question Info


Last updated April 20, 2025 Views 172 Applies to: