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"Wireless LAN Adapter Wi-Fi Media disconnected"

Hello, all,

So I've been having trouble with my Windows 8.1 laptop and wireless internet connectivity. Recently, I saw a tip online to try the command "ipconfig /release" while in cmd.exe, followed by "ipconfig /renew". When I attempted the second prompt, I got an error message saying "media disconnected" for many adapters. Here's my ipconfig:

Windows IP Configuration

   Host Name . . . . . . . . . . . . : KEVIN-LT
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : ****

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : B4-B6-76-40-90-65
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : B4-B6-76-40-90-62
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 13:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
   Physical Address. . . . . . . . . : B6-B6-76-40-90-61
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . : ****
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 18-67-B0-DE-7E-CA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::8cd5:1414:648e:e57%4(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.2.9(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, December 5, 2013 1:52:46 AM
   Lease Expires . . . . . . . . . . : Thursday, December 5, 2013 11:46:28 PM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 256948163
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-4D-BF-D9-18-67-B0-DE-7E-CA
   DNS Servers . . . . . . . . . . . : 8.8.8.8
                                       8.8.4.4
                                       209.55.27.13
   NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wi-Fi:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : ****
   Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6235
   Physical Address. . . . . . . . . : B4-B6-76-40-90-61
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.****:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : ****
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 2:

   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:286b:16f9:3f57:fdf6(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::286b:16f9:3f57:fdf6%9(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 184549376
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-4D-BF-D9-18-67-B0-DE-7E-CA
   NetBIOS over Tcpip. . . . . . . . : Disabled

Any ideas on how to fix this? I'd really appreciate it.
Thanks!
Answer
Answer

Hi

If it is a laptop, most Laptops have a physical switch for the Wireless card. Read the computer's manual and make sure that the Wireless card is On.

On any computer.

Check the Device Manager for valid Wireless card entry.

http://www.ezlan.net/Win7/net_dm.jpg

If there is No valid entry, delete any Bogus Entry, and re-install the Wireless card's Drivers.

Check the Network connections to make sure that you have a Wireless Network Connection Icon/Entry, and that the Properties of the Icon (right click on the Icon) are correctly configured with TCP/IPv4 protocol in the Network Connections Properties.

http://www.ezlan.net/Win7/net_connection_tcp.jpg

Make sure that if there is a vendor's Wireless Utility the utility is Not Running together with the Windows native Wireless utility.

Make sure that No Firewall is preventing/blocking the Wireless components to get to the Network.

If everything above is OK and it is not connecting to the Wireless router. Log from any computer that is, or can be connected to Wireless Router with a Wire, disable the Wireless Security, make sure that the Wireless broadcast is On, and try to connect with No Wireless security.

When working turn On the Wireless security.

Note* People sometimes make mistakes in writing and retyping the security passphrase.

Alternative way is to copy it from the Router's menu, and then paste when asked by the Wireless card.

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Last updated April 21, 2025 Views 49,497 Applies to: