Hello, I've McAfee antivirus and couldn't get rid of this virus, what can I do?

Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.

Please try to download and install the Microsoft Safety Scanner from the link below:

Please download also the Windows Malicious Software Removal Tool if you haven't yet.

Go to the link below:

There is also a free version of Malwarebytes.

Download the free version from this link

Once you have the applications installed please try to boot into Safe Mode. See the article below for steps.

Once in Safe Mode make a full scan of your system using the applications mentioned, you may remove this Malwarebytes if you wish once you are done using it.

NOTE: You may also try to download the applications listed above by entering Safe Mode with Networking.

If you find the suggestions to have worked for you, please mark it as helpful. Feedback definitely helps us all. Let's hope for the best. Stay safe!
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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Question Info

Last updated October 30, 2020 Views 56 Applies to: