"WindowsUpdate_80070570" "WindowsUpdate_80073712" Errors

When I tried to install these updates it gave these codes and said that Windows had encountered an unknown error.
Answer
Answer
  

Kelly,

If the System File Check tool found corruption and could not fix them, then we will do a repair install to correct this. First check if the second set of instructions (Resetting Windows Update Components) is successful.

 

Repair Installation:

You may reinstall your copy of Vista while keeping your files, settings, and programs by performing a repair installation or an upgrade installation.

1. Insert the Windows installation disc into your computer's DVD or CD drive. You must start Windows installation while running your existing version of Windows.

2. On the Install Windows page, click Install now.

3. On the Get important updates for installation page, we recommend getting the latest updates to help ensure a successful installation and to help protect your computer against security threats. You will need an Internet connection to get installation updates.

4. On the Type your product key for activation page, we strongly recommend that you type your 25-character product key to help avoid problems during activation.

5. On the Please read the license terms page, if you accept the license terms, click I accept the license terms.

6. On the Which type of installation do you want? page, click Upgrade to begin the upgrade. You might see a compatibility report.

7. Follow the instructions.

Note: If your installation disk does not include SP1, and you are updated to it, then you will have to uninstall it before performing an upgrade install. Start -> Control Panel -> Programs -> View installed updates, then select Service Pack for Microsoft Windows and click Uninstall.

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It is always advisable to backup any and all important data before proceeding with any major changes to your system. Please see: Methods for backing up your files.

Always make sure you have the means to reinstall your programs, either through an install disk or having access to the installation files.


Rami
Microsoft Answers Support Engineer
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Rami

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Last updated August 26, 2020 Views 116,597 Applies to: