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Shortly after startup my Dell laptop freezes up after clicking on any icon. Even in Safe Mode it freezes. I am able to still move the mouse icon but you cant click on anything. Worked ok this morning and computer sat idle for several hours, and now
freezes up. Any suggestions?
Lets make sure your system is indeed clean, see below:
Try to boot your system into Safe mode:
Restart your computer if it is powered on.
Press and hold F8
key after your computer initially powers on.
Once you see the
Advanced Boot Options menu (or hear a beep) you can stop.
Use the up/down arrow keys to highlight your selection.
Select
Safe Mode with Networking and press
Enter.
You should see drivers loading,
this may take a few moments.
You should then be at the
Welcome Screen.
Logon to your computer using an account with Administrator privileges.
Now you should download (free)
MalwareBytes from here:http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=mncolinstall,
update then do a scan of your system in safe mode, to make sure it is indeed clean! Once the scan is done
delete anything it finds. Then simply reboot your PC to see if your issue has been resolved!
Hope this helps you. Let us know either way. Make it a great day!
"And In The End The Love You Take, Is Equal To The Love You Make" (The Beatles last song from thier last album, Abbey Road.)
"In the End The Love You Take, Is Equal To The Love You Make"
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