Original title: Windows Update failing and cannot resolve download.windowsupdate.com
Windows updates are failing with code 8024402c and my browser cannot resolve download.windowsupdate.com. WindowsUpdate.log summary below.
Windows 7 x64 via 4G Sierra 320U wirelessbroadband connection (telstra Australia). No ADSL or other connection available.
steps attempted:
Comodo Internet security uninstalled - no change
Reset WU with MS Fixit solution, and manual steps - no change
MalwareBytes scan performed - no issue
HiJackthis scan performed - no issue
No other issue on machine other than the issue above.
ping download.windowsupdate.com - no response
nslookup same - nothing found
no winhttp proxy set
no hosts file entries
any help appreciated
--Andrew
2012-07-13 17:53:08:204 504 300 Setup Client version: Core: 7.5.7601.17514 Aux: 7.5.7601.17514
2012-07-13 17:53:08:208 504 300 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-07-13 17:53:08:216 504 300 Misc Microsoft signed: Yes
2012-07-13 17:53:10:778 504 300 Misc WARNING: Send failed with hr = 80072ee7.
2012-07-13 17:53:10:778 504 300 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2012-07-13 17:53:10:778 504 300 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x8024402c
2012-07-13 17:53:10:778 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2012-07-13 17:53:10:778 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2012-07-13 17:53:10:778 504 300 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2012-07-13 17:53:13:340 504 300 Misc WARNING: Send failed with hr = 80072ee7.
2012-07-13 17:53:13:340 504 300 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2012-07-13 17:53:13:340 504 300 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x8024402c
2012-07-13 17:53:13:340 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2012-07-13 17:53:13:340 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2012-07-13 17:53:13:341 504 300 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2012-07-13 17:53:15:902 504 300 Misc WARNING: Send failed with hr = 80072ee7.
2012-07-13 17:53:15:902 504 300 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2012-07-13 17:53:15:902 504 300 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x8024402c
2012-07-13 17:53:15:902 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2012-07-13 17:53:15:902 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2012-07-13 17:53:15:903 504 300 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2012-07-13 17:53:18:465 504 300 Misc WARNING: Send failed with hr = 80072ee7.
2012-07-13 17:53:18:465 504 300 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2012-07-13 17:53:18:465 504 300 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x8024402c
2012-07-13 17:53:18:465 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2012-07-13 17:53:18:465 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2012-07-13 17:53:18:465 504 300 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2012-07-13 17:53:18:466 504 300 Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x8024402c
2012-07-13 17:53:18:466 504 300 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-07-13 17:53:18:471 504 300 Misc Microsoft signed: Yes
2012-07-13 17:53:21:033 504 300 Misc WARNING: Send failed with hr = 80072ee7.
2012-07-13 17:53:21:033 504 300 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2012-07-13 17:53:21:033 504 300 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x8024402c
2012-07-13 17:53:21:033 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2012-07-13 17:53:21:033 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2012-07-13 17:53:21:033 504 300 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2012-07-13 17:53:23:595 504 300 Misc WARNING: Send failed with hr = 80072ee7.
2012-07-13 17:53:23:595 504 300 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2012-07-13 17:53:23:595 504 300 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x8024402c
2012-07-13 17:53:23:595 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2012-07-13 17:53:23:595 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2012-07-13 17:53:23:595 504 300 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2012-07-13 17:53:26:156 504 300 Misc WARNING: Send failed with hr = 80072ee7.
2012-07-13 17:53:26:156 504 300 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2012-07-13 17:53:26:156 504 300 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x8024402c
2012-07-13 17:53:26:156 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2012-07-13 17:53:26:156 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2012-07-13 17:53:26:156 504 300 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2012-07-13 17:53:28:716 504 300 Misc WARNING: Send failed with hr = 80072ee7.
2012-07-13 17:53:28:716 504 300 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2012-07-13 17:53:28:717 504 300 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x8024402c
2012-07-13 17:53:28:717 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2012-07-13 17:53:28:717 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2012-07-13 17:53:28:717 504 300 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2012-07-13 17:53:28:717 504 300 Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x8024402c
2012-07-13 17:53:28:717 504 300 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-07-13 17:53:28:724 504 300 Misc Microsoft signed: Yes
2012-07-13 17:53:53:173 504 300 Misc WARNING: Send failed with hr = 80072efe.
2012-07-13 17:53:53:173 504 300 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2012-07-13 17:53:53:173 504 300 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072efe
2012-07-13 17:53:53:173 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2012-07-13 17:53:53:173 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2012-07-13 17:53:53:173 504 300 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2012-07-13 17:53:56:364 504 300 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-07-13 17:53:56:371 504 300 Misc Microsoft signed: Yes
2012-07-13 17:53:56:380 504 300 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2012-07-13 17:53:56:390 504 300 Misc Microsoft signed: Yes
2012-07-13 17:53:56:664 504 300 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2012-07-13 17:53:56:671 504 300 Misc Microsoft signed: Yes
2012-07-13 17:54:22:243 504 300 Misc WARNING: Send failed with hr = 80072ee7.
2012-07-13 17:54:22:243 504 300 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2012-07-13 17:54:22:243 504 300 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/1/windowsupdate/b/selfupdate/WSUS3/x64/Vista/wsus3setup.cab>. error 0x8024402c
2012-07-13 17:54:22:243 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2012-07-13 17:54:22:243 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2012-07-13 17:54:22:243 504 300 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2012-07-13 17:54:36:806 504 300 Misc WARNING: Send failed with hr = 80072ee7.
2012-07-13 17:54:36:806 504 300 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2012-07-13 17:54:36:806 504 300 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/1/windowsupdate/b/selfupdate/WSUS3/x64/Vista/wsus3setup.cab>. error 0x8024402c
2012-07-13 17:54:36:806 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2012-07-13 17:54:36:807 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2012-07-13 17:54:36:807 504 300 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2012-07-13 17:54:51:371 504 300 Misc WARNING: Send failed with hr = 80072ee7.
2012-07-13 17:54:51:371 504 300 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2012-07-13 17:54:51:371 504 300 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/1/windowsupdate/b/selfupdate/WSUS3/x64/Vista/wsus3setup.cab>. error 0x8024402c
2012-07-13 17:54:51:371 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2012-07-13 17:54:51:371 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2012-07-13 17:54:51:371 504 300 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2012-07-13 17:55:05:934 504 300 Misc WARNING: Send failed with hr = 80072ee7.
2012-07-13 17:55:05:934 504 300 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2012-07-13 17:55:05:934 504 300 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/1/windowsupdate/b/selfupdate/WSUS3/x64/Vista/wsus3setup.cab>. error 0x8024402c
2012-07-13 17:55:05:934 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2012-07-13 17:55:05:934 504 300 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2012-07-13 17:55:05:934 504 300 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2012-07-13 17:55:05:934 504 300 Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/1/windowsupdate/b/selfupdate/WSUS3/x64/Vista/wsus3setup.cab: error 0x8024402c
2012-07-13 17:55:05:935 504 300 Setup WARNING: SelfUpdate check failed to download package information, error = 0x8024402C
2012-07-13 17:55:05:935 504 300 Setup FATAL: SelfUpdate check failed, err = 0x8024402C
2012-07-13 17:55:05:935 504 300 Agent * WARNING: Skipping scan, self-update check returned 0x8024402C
2012-07-13 17:55:05:935 504 300 Agent * WARNING: Exit code = 0x8024402C
2012-07-13 17:55:05:935 504 300 Agent *********
2012-07-13 17:55:05:935 504 300 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-07-13 17:55:05:935 504 300 Agent *************
2012-07-13 17:55:05:935 504 300 Agent WARNING: WU client failed Searching for update with error 0x8024402c
2012-07-13 17:55:05:935 504 13dc AU >>## RESUMED ## AU: Search for updates [CallId = {8A7C7836-5374-49C3-A47E-D14CF10BD43D}]
2012-07-13 17:55:05:935 504 13dc AU # WARNING: Search callback failed, result = 0x8024402C
2012-07-13 17:55:05:936 504 13dc AU # WARNING: Failed to find updates with error code 8024402C
2012-07-13 17:55:05:936 504 13dc AU #########
2012-07-13 17:55:05:936 504 13dc AU ## END ## AU: Search for updates [CallId = {8A7C7836-5374-49C3-A47E-D14CF10BD43D}]
2012-07-13 17:55:05:936 504 13dc AU #############
2012-07-13 17:55:05:936 504 13dc AU Successfully wrote event for AU health state:1
2012-07-13 17:55:05:937 504 13dc AU AU setting next detection timeout to 2012-07-13 14:55:05
2012-07-13 17:55:05:937 504 13dc AU Setting AU scheduled install time to 2012-07-13 19:00:00
2012-07-13 17:55:05:937 504 13dc AU Successfully wrote event for AU health state:1
2012-07-13 17:55:05:938 504 13dc AU Successfully wrote event for AU health state:1
2012-07-13 17:55:05:941 504 300 Report CWERReporter finishing event handling. (00000000)
2012-07-13 17:55:10:935 504 300 Report CWERReporter finishing event handling. (00000000)
