Windows Updates, Edge, Cortana, Store not connecting to the internet. Cannot activate.

Hi,

Apologize for the difficulties that you're experiencing regarding this issue and also for the delay in getting back to you. Do not worry. Let me help you in fixing this issue.

It seems that fixing this internet connection issue should fix your remaining issues as well.

Do you use Proxy server?

If you have enabled proxy on the Computer, you'll not be able to connect to Microsoft Account. Hence, we suggest you to disable proxy on your Computer and check if it helps. Refer to the following steps to do the same:

1. To open Internet Options, type "inetcpl.cpl" in Run window which can be opened by pressing the Windows key and R key together.

2. You can do this underLAN Settings in Connections Tab under Internet Options.

3. Uncheck "Use a proxy server for your LAN". Also make sure that "Automatically detect settings" is checked.

Did you update the Network drivers after upgrading to Windows 10? If not, then I suggest that you do it through

Device Manager.

Let Windows try to help you fix the problem. In the search box on the taskbar, enter Network troubleshooter, then select Identify and repair network problems.

You may also visit the manufacturer's website to see if Windows 10 drivers are available or not. If available, you may download them and install.If Windows 10 drivers aren't available, then we suggest you to download the Windows 7/8 drivers to install them in the compatibility mode. Refer to the following article for help to do the same:

How to: Install and Update drivers in Windows 10

Get back to us for further assistance regarding this issue.

I have the same issue. I am connected via ethernet and do not use a proxy. Network troubleshooter does not identify any issues. I have the latest drivers for my network adapter (killer e2200 gigabit ethernet) although I doubt this is the issue since Chrome and all other programs connect and work just fine. 

The issue seems to be related only to windows built-in features. App Store gives an exception code 0x80072EFD. Edge does not work because it thinks there is no internet connection.  I cannot use cortana, onedrive or other built-in apps that rely on Edge. Windows update works.

I upgraded from windows 10 from 8.1 (no clean install). I do not use any other AV software besides Windows Defender.

Any advice?

Same problem here.  Upgraded from Win8.1 pro.  EDGE browser will not pull up anything.  WindowsUpdate will not function.  Network Center says I am not connected to any networks...BUT if I use Chrome or Firefox, I have no issue getting to the internet.  It seems any OS-based functions are not working.  

Microsoft Win10 Chat has been no help - they say to call but that this IS a known problem and tech support can help.  After a few hours on hold, got someone and they forwarded me to another tech.  30 minutes later, I get connected, we open a help session and...dropped connection.

VERY frustrating that if this is a known issue, I cannot find any solution in the FAQ areas of Microsoft...holding out for some helpful online guidance at this point.

Here is a Dumb Question to go with the dumb answer, others have this issue, a lot of others. It's a known bug in windows 10 according to tech support. Microsoft is working on it.

Well, so here is my dumb question, if edge, the store, windows updated and anything system related to you id doesn't work, how pray tell will you get the update that fixes this issue since windows update doesn't work?

any one? Any one?

yeah that's what I thought. 

So so if you thought my first comment was a little brutal there was a reason why. Dumb people shouldn't be working in high profile IT positions.