Windows Update; unable to download updates

Since October 2012, I've been unable to download important Windows Updates, and have received a failed update message. I have received the following error message Code 80072EFD.  I have checked to see if the Windows Update application is allowed through the Firewall, and it isn't even listed among the other application; in addition, I'm unable to find the Windows Update when I search my laptop. I ran the troubleshooting feature, and received the following messages that my laptop was configured properly, but microsoft.com was not responding.  Any suggestions would be appreciated, thanks.
Answer
Answer

 Try this link

http://support.microsoft.com/kb/971058

 

 Good luck.

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Last updated September 21, 2018 Views 5,949 Applies to: