Windows Update Not Loading

Hi, 

Please try this:

System File Corruption Scan

1. Open Command Prompt (Admin)

   1. Type cmd into the start bar

   2. Right click on it and select Run as administrator

2. Type:
   sfc /scannow

3. Let it run

4. Restart your device

5. Try again

If that didn't work:

Windows Upgrade

1)      Download this tool:
https://go.microsoft.com/fwlink/?LinkId=691209

2)      Once downloaded, run it.
You should see this:

3)      When asked to accept licence terms, read the terms then if you agree, click accept

4)      When asked what you want to do, select Upgrade this PC now

5)      Let the process download windows 10, this will take some time

6)      Once that is done, it will verify the update automatically, then it will move onto checking updates automatically:

7)      When it is completed, save any work, and ensure your data is backed up in case anything goes wrong.

8)      Check the options are correct and select Install.

9)      Let windows 10 download and once windows has loaded again, you are good to go!

Cheers!

What will happen once I finished downloading the tool? Will I still have all my data and everything else just like before?

Yes, all data will stay if you ensure you see this:

It says keep all files and apps.

I would recommend to have a backup, just in case something goes wrong

Hello RaymondTsan1,

I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today. What is your current Windows version and edition? Press Start then click Settings(Gear icon), select System then About.

Please let me know if you have tried the methods below.

**Run the Windows Update Troubleshooter

Press Start then click Settings(Gear icon)
Select Update and Security > Troubleshoot
Select Additional troubleshooters
Under Get Up and Running, select Windows Update
Run the troubleshooter

**Make sure Windows Update and Background Intelligent Transfer services are available and running.

Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

Double-click Background Intelligent Transfer Service.
If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

Double-click Windows Update.
If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

**Reset Windows Update Components
https://www.tenforums.com/tutorials/24742-reset...


Kindly let me know if this helps or if you have any further concerns.


Sincerely,

John DeV
Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hello John,

I have tried all the methods you have given me but nothing has worked. My Windows Version is 1903.

Hello Nayan,

I have tried running the media tool but it told me that the "Windows 10 installation has failed"

Hello RaymondTsan1,

Thank you for updating me with that information. I apologize that this did not resolve the issue.

Click 'Update Now' at the link below to download the Windows 10 Update Assistant.
Using the Update Assistant to upgrade your Windows version will not delete your files and apps.
https://www.microsoft.com/en-us/software-downlo...
Run the Windows10Upgrade9252.exe
Click Update Now and wait for the process to complete

Please check the link below for more details
https://www.tenforums.com/tutorials/81031-updat...

Note: It is always a good practice to backup your important files first before performing any Windows upgrades or reinstallations.


Kindly let me know if this helps or if you have any further concerns.


Sincerely,

John DeV
Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hi, 

Can you restart your device, then try it again?