Hello Cookie_1997,
Thank you for updating me with that information. I apologize that this did not resolve the issue.
Please try the following methods below.
Please try to pause updates for 7 days then reboot your computer
After that, click resume updates
Please check if the issue persists
**Run the Windows Update Troubleshooter
https://support.microsoft.com/en-us/windows/win...
**Make sure Windows Update and Background Intelligent Transfer services are available and running.
Press Windows key+R to open Run then type: services.msc
Press Enter to open Services app
Double-click Background Intelligent Transfer Service.
If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart
Double-click Windows Update.
If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart
**Please try to run SFC and DISM to check for any system errors and corrupted files.
https://support.microsoft.com/en-us/windows/usi...
After that, restart your computer
**Reset Windows Update Components
https://www.elevenforum.com/t/reset-windows-upd...
If the issue still persists, please try performing an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.
https://answers.microsoft.com/en-us/windows/for...
**Few things to check on the PC
Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting
Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor
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