Windows Update keeps installing older drivers

I'm using Nvidia Geforce Experience to keep my graphics card driver up to date and I'm always using most recent drivers. However Windows Update forcefully downloads and installs older drivers from months ago. Most current driver is 23.21.13.8813, which is the most current one, but the one WU is trying to install is 22.21.13.8514. I've tried using wushowhide.diagcab to hide the update, fiddled with Control Panel settings and Regedit but to no avail. When older driver is installed, my computer stutters and slows down contantly. Please help.

   • How to temporarily prevent a driver update from reinstalling in Win10
      https://support.microsoft.com/en-us/kb/3073930

   • HOW TO disable...automatic installation of ANY/ALL device driver updates
     http://www.tenforums.com/tutorials/15989-device-driver-automatic-installation-turn-off-windows-10-a.html

    
--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Hi Seongeun,

We may need to do further investigation to identify the issue and its cause. Please provide the following information:

  • What version of Windows 10 do you have?
  • Were you successful on running wushowhide.diagcab?
  • Can you tell us the specific procedures that you have done to stop Windows from installing the old drivers? This will help us arrive to a proper resolution and correctly eliminate the unnecessary steps.

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Sorry, your solutions did not work.

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1. I'm using version 1709, OS build 16299.19.

2. No, wushowhide.diagcab didnt work. It said my problem was resolved and the update's been hidden, but WU downloads the driver just fine.

3.  I've used wushowhide.diagcab, checked "No" on Device installations settings panel, used every registery editing solutions floating on the internet, opted out from Windows Preview, uninstalled the old driver with DDU and reinstalled via my graphics card manufacturer website, contacted Dell support. I've tried everything I could, but nothing worked. Unless Microsoft stops pushing me this old driver down my throat this issue will persist. And while Im writing this WU "Sucessfully" installed the older driver again.

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  • what is the model of your graphics card?
  • Have your tried to download and install the driver from website.?

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1. Zotac GTX1080 AMP! edition.

2. yes

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I can't relate to the numbers you show for your driver versions. I use the download version number, eg - 387.92.

As you have just done the 1709 update you may need to reinstall after booting into Safe Mode w/ admin privilege.

Win10 1709 is the first time I have ever needed to install  my graphics drivers from Safe Mode.

I had a similar issue. After the 1709 update, I noticed the driver version was older, and the only Nvidia driver component listed in

Programs and Features was PhysX, so I figured 1709 overrode the  Show/Hide tool. Good old Dictatorial Win10 making life... easy ?

I haven't had the problem with Windows continuing to reinstall the old driver once it was sorted out though.

 

Aside from Safe Mode, all the other tricks you have tried worked for me with previous Win10 incarnations.

Uninstall with Driver Fusion or DDU >run Show/Hide > Reboot > install new driver.

EDIT: I also go off line before rebooting to install the new driver. I believe Windows Updates keeps a driver cached in Windows,

but it only gets reinstalled if Windows Updates can do an on line scan first (Or maybe I'm trying to create an urban myth  Image ).

.

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I posted two (2) suggestions, not solutions.

Please answer-by-number, preferably without quoting my post:

1. When (approx. date) did you purchase the computer?

2. Did the computer come with Win10 preinstalled, did you do a clean install of Win10, or did you upgrade a Win7 computer or a Win8.1 computer [<=PICK ONE!] to Win10?

3. Who manufactured the computer (e.g., Dell; HP; Acer; Lenovo; ASUS)?

4. Has a Norton application or a McAfee application EVER been installed on the computer since you bought it?

5. Have you ever run the Norton Removal Tool, the Norton Remove and Reinstall tool, and/or the McAfee Consumer Products Removal Tool?

6. What Version & OS Build of Windows 10 is currently installed?

  • Press & hold the Windows Key and press the R key. In the RUN dialog, type WINVER and press the Enter key.

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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I think I am having a similar issue, but with an audio driver.

The following should clear any old/unused drivers currently on your system that you specifically do not want and then block any automatic updates to this device driver going forward.

I have attempted these steps and seeing what happens from now on (BTW I'm on Windows 10). This only takes a few minutes to do.

1. Install your driver however you usually do so

2. Obtain a list of drivers in your Driver File Repository

    In the administrator command line, run the follwing: pnputil.exe /e > c:\drivers.txt
    Review the drivers.txt file outputted

3. Remove the old/unused driver located in the text file using the following: pnputil.exe /d oemNN.inf (where NN is the number of the inf file assigned to the driver in the drivers.txt file)
(obtained from https://www.techcrises.com/windows-10/clean-filerepository-folder-in-driverstore/)

4. Set a local group policy for your device to stop future automatic driver updates for that specific device (not sure if this will stop manual ones also, you'd need to experiment)
(see the following for all the steps https://www.howtogeek.com/263851/how-to-prevent-windows-from-automatically-updating-specific-drivers/)

Hope this helps

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Last updated April 18, 2025 Views 9,263 Applies to: