"windows update has been disabled by your system administrator"

For the last two months I have been unable to turn on windows update.  Control panel says "Windows Update has been disabled by your system administrator".   There is only one user on the computer, and that is me, and I have administrator privileges.  I was working fine for about one year.  Now I have to remember to check for updates manually every once in a while.  I can download and install them.

The computer is a personal desktop which has never been attached to a network, so no group policy could be coming into play.  The computer is otherwise clean and healthy.

On the support pages I found a program which was supposed to fix this (Fix-it (Reset Windows Components): http://support.microsoft.com/kb/971058/en), but when I ran it, nothing changed, even in aggressive mode.  My restore points do not go back far enough (it took a while for me to notice there were no updates).  Is there manual registry edit I can make?

 

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Last updated May 21, 2020 Views 67,195 Applies to:

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Hi,

1.    Did you make any changes on the computer prior to the issue, like installing updates or software?

 

Method 1:

  1. Log on to the computer as a local administrator.
  2. Click Start, click Run, type gpedit.msc, and then click OK.
  3. In the left pane, expand User Configuration, and then expand Administrative Templates.
  4. Expand Windows Components, and then click Windows Update.
  5. In the right pane, right-click Remove access to use all Windows Update Features, and then click Properties.
  6. Click Disabled, click Apply, and then click OK.

 

 

 

Method 2:

Step A: Please follow the link:

 

Create a user account

http://windows.microsoft.com/en-us/Windows7/Create-a-user-account

 

 

Step B: Please follow the link:

Fix a corrupted user profile

http://windows.microsoft.com/en-US/windows7/Fix-a-corrupted-user-profile 

 

Method 3:

Step A:

Start the Administrative Tools utility in Control Panel.

Double-click Services.

Check the “Cryptographic Services”, “windows update” and “background intelligent transfer service” services are up and running  i.e. Automatic for Startup type, and then Start

Step B:

Restart windows update Services

Set Cryptographic Services to Automatic, and then try to install the program again. To set Cryptographic Services to Automatic, follow these steps:

  1. Start the Administrative Tools utility in Control Panel.
  2. Double-click Services.
  3. Right-click Cryptographic Services, and then click Properties.
  4. Click Automatic for Startup type, and then click Stop
  5. Close the window

 

  1. Start the Administrative Tools utility in Control Panel.
  2. Double-click Services.
  3. Right-click Cryptographic Services, and then click Properties.
  4. Click Automatic for Startup type, and then click Start
Follow the above steps for all the three services

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I tried all of these items.  The first filed didn't exist.   When I tried the second the new profile couldn't even open Control Panel (got an error message).  And then I couldn't get to the items on the third either.  So I did a clean reinstall of Windows 7.  I don't know what happened to Windows, because I never found any malware, but it's nice to have a brand new registry etc.

Thanks for trying to help.

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Are you and SilviaC the same person and is this thread about the same computer as in this earlier thread of yours?

What anti-virus application is installed now...?

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Are you and SilviaC the same person and is this thread about the same computer as in this earlier thread of yours?

What anti-virus application is installed now...?

Yes, that was me.  I didn't see the last reply so started a new thread with a better description to get more ideas. 

BTW, the registry item HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate doesn't exist on my machine.

I have been running Panda Cloud Antivirus.

I hadn't installed any new software for months, only updates to existing, so don't know what could have caused the original problem.  I've reinstalled almost all the old software, with no problems so far.   By reinstalling one by one I will hopefully see if anything I have caused the problem, but it's mostly things like Quicken and MS Office and the media reader for my public library books.  Not really scary stuff.

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[outdated content removed]

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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What is the third method about? It doesn't work :P

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I have a Lenovo Laptop and it did come with pre-installed Mcaffee, which I did not activate and subsequently uninstalled.

This laptop has not updated since May this year and I keep going around in circles on these forums trying to find someone who has successfully cured it -without re-installing. Nothing has been installed since May either.

I just keep going round in circles and it is really frustrating.

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What is the third method about?       

I didn't post anything about a "third method."

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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I have a Lenovo Laptop and it did come with pre-installed Mcaffee, which I did not activate and subsequently uninstalled.

This four-year-old thread concerned a Windows 7 computer. Did you computer come with Windows 7 or Windows 8.1 preinstalled?

Have you ever run the McAfee Consumer Products Removal Tool?

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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click start and click on run 
then type gpedit.msc and click ok
in the left panel expand computer configuration 
then administrative templates 
then windows components
then click on WindowUpdate 
then find configure automatic updates 
and double click on it a window will open 
and enables them and choose setting below from drodown whatever you want to choose.

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