Windows update failing: 0xC8000222

I've been trying to resolve an issue with Windows Update failing on my system (Win7 Pro 64bit).  The last time updates ran successfully wsa 7/13.  I'm running Norton 360 and spent an hour with their tech support person before he gave up on me. 

Any point in the right direction would be much appreciated.

Windows 7 Update Failing - Reports Service Not Running

My Windows update log shows the following errors:

...     992    1440    AU    ###########  AU: Initializing Automatic Updates  ###########
...    992    1440    AU    AU setting next detection timeout to 2010-07-22 21:34:19
...    992    1440    AU    AU setting next sqm report timeout to 2010-07-22 21:34:19
...     992    1440    DtaStor    FATAL: Failed to initialize datastore, error = 0xC8000222
...    992    1440    Agent    WARNING: GetServiceList failed with error 0xc8000222.
...     992    1440    AU    WARNING: QueryRegisteredProvider failed with error 0xc8000222
...    992    1440    AU      # Approval type: Pre-install notify (User preference)
...    992    1440    AU      # Auto-install minor updates: No (User preference)
...    992    1440    AU      # Will interact with non-admins (Non-admins are elevated (User preference))
...     992    1440    AU      # Power management is turned off through policy
...     992    1440    DtaStor    FATAL: Failed to initialize datastore, error = 0xC8000222
...    992    1440    AU    FATAL: Failed to get session from datastore, error = 0xC8000222
...    992    1440    AU    FATAL: Failed to Unserialize from data store, error = 0xC8000222
...    992    1440    AU      # WARNING: Exit code = 0xC8000222
...    992    1440    AU    ###########  AU: Uninitializing Automatic Updates  ###########
...     992    1440    AU    WARNING: InitAUComponents Failed, will restart AU in 30 mins, error = 0xC8000222
...     992    1440    AU    AU Restart required....

 

Question Info


Last updated October 15, 2018 Views 152,523 Applies to:
Answer

Hi,

·         Which updates are failing?

However, you may try these:

1)   Run Windows update troubleshooter.

 

2)    Reset Windows Update Components.

 

Also refer to “Troubleshoot problems with installing updates “ http://windows.microsoft.com/en-us/windows7/Troubleshoot-problems-with-installing-updates

Diana

Microsoft Answers Support Engineer

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