windows update error code "800B0001"

Im having issues while updating the windows 7 with updates, which throws the error code "800B0001".

Already tried the options in the link http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error-800B0001

also tried to repair my windows with the repair disk and using F8 options .


any suggestions ?

Im using widnows 7 version 6.1.7601 serive pack 1 build 7601 ( x64 based PC)

( i dont want to loose any programs in my system with the fresh installation )


 

 

Question Info


Last updated July 2, 2018 Views 17,737 Applies to:

Hi,

Thank you for posting the query in Microsoft community forums.
I understand that you are getting error “800B0001” while installing updates in Windows 7. I will definitely help you with this.

1. Which windows update are you trying to install?

2. Which anti-virus software is installed on the computer?
3. Did you make any changes on the computer prior to the issue?

You may try the suggestions from the links and check if it helps:

Method 1:
Run the fix it and check.
http://support.microsoft.com/mats/windows_update/

 

Method 2:
Perform a clean boot and check if third party software is causing the update issue.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135
Note: After trouble shooting put the computer to start as usual by performing step 7 from the above Knowledge Base article.


Method 3:
Manually try installing the updates from Microsoft Download Center.

a. Visit the Microsoft download website, type the "KB" number of the update in the search box, and press enter.

b. In the list of search results, click on the Knowledge Base (KB) article link to go to the download page. If there's more than one listing, look for a link that goes to the Microsoft Download Center.

c. If there are multiple versions on the download page, find the appropriate one for your computer. Click on the Download button, and save the update to your desktop.

d. When prompted, click on open to install the update.

Microsoft Download Center

http://www.microsoft.com/en-us/download/default.aspx

 

Method 4:
If the above steps fail then you may perform the suggestions from the knowledge base article.
Unable to install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2
http://support.microsoft.com/kb/2509997
Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base. How to back up and restore the registry in Windows:
http://windows.microsoft.com/en-US/windows7/Back-up-the-registry

Warning: Microsoft does not recommend interrupting the CHKDSK process. Microsoft does not guarantee the integrity of the disk if the CHKDSK program is interrupted. For safety you can back up your data before using the check disk command.

 

Hope this information helps you. If you need any further assistance or information about Windows update, I will be glad to help you.


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