Windows Update error code (0x80080005)

Hello, i have a error when i try to search for windows updates. I run windows 10 with october update (1809) and after that i had this error https://i.imgur.com/ulDUfyW.png. Any solutions? I checked services.msc but i found wuauserv, i tried to start it but it couldn't not start because it cannot find the file specified (no path to the file on the error). 
 

Question Info


Last updated July 11, 2019 Views 891 Applies to:
Hi David

Click your Start Button, type winver and hit Enter

On the resulting dialog, what Version No. and more importantly the build No. of Windows 10 are you running?
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Hi David

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Try resetting the Windows Update components:

Before carrying out this procedure, disconnect from the Internet. That means turning off Wi-Fi and disconnecting from a wired connection. If you don't, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive. Also, you should restart your computer after disconnecting from the Internet. The easiest way to do it is to enable Airplane mode from the Action Center - Windows key + A.

Open Start, type: CMD
Right click CMD
Click Run as administrator

Type each of the following then hit Enter

taskkill /f /fi "SERVICES eq wuauserv" (Do this multiple times)
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
rmdir C:\Windows\SoftwareDistribution\DataStore
rmdir C:\Windows\SoftwareDistribution\Download

When complete, hit Enter, then restart, then try updating again.

If that does not work..

1. Open Start, type: CMD
Right click CMD
Click Run as administrator

Type each of the following then hit Enter

Run these codes:
Net Stop bits
Net Stop wuauserv
Net Stop appidsvc
Net Stop cryptsvc
Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak
Ren %systemroot%\system32\catroot2 catroot2.bak
Net Start bits
Net Start wuauserv
Net Start appidsvc
Net Start cryptsvc
After running these commands, check if your issue is fixed.

Try this additional tips to see if they work:

Troubleshoot Windows Update Problems in Windows 10 Using These Five Tips

https://windows10.help/blogs/entry/23-troublesh...

You can also try installing the update manually:
May 21, 2019—KB4497934 (OS Build OS 17763.529)
https://www.catalog.update.microsoft.com/Search...

Download the following:
2019-05 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4497934)

Follow instructions to install manually:
Learn how to manually install it:
https://www.groovypost.com/howto/manually-insta...
Best regards,
Andre Da Costa
Independent Advisor for Directly

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Hi David

Click your Start Button, type winver and hit Enter

On the resulting dialog, what Version No. and more importantly the build No. of Windows 10 are you running?

Edit: I blurred my email for privacy purposes

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Hi David

Click the link below to download the offline installer for KB4497934 which is the latest cumulative update for Windows 10

When that downloads, double click the resulting msu file to install that and bring your system right up to date, which should also resolve any issues you ar having with Windows updates . . .

https://www.catalog.update.microsoft.com/Search...
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

Did this solve your problem?

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Great! Thanks for marking this as the answer.

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Hi David

Click the link below to download the offline installer for KB4497934 which is the latest cumulative update for Windows 10

When that downloads, double click the resulting msu file to install that and bring your system right up to date, which should also resolve any issues you ar having with Windows updates . . .

https://www.catalog.update.microsoft.com/Search...

I'm gonna try this and come with a reply.

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Hi David

Click the link below to download the offline installer for KB4497934 which is the latest cumulative update for Windows 10

When that downloads, double click the resulting msu file to install that and bring your system right up to date, which should also resolve any issues you ar having with Windows updates . . .

https://www.catalog.update.microsoft.com/Search...

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

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Windows 10 as with all Windows OS require kb890830

http://catalog.update.microsoft.com/v7/site/Search.aspx?q=890830

Plus,in add/remove/Windows services/ .NET  must be enabled,edit others,indexing also.Once thru & restart/open control-panel/Defender/HELP/check for updates & run Defender.

https://dotnet.microsoft.com/download/dotnet-framework

Get .NET v4.8  This gets you going so long as a good OS build is installed..Plus in cmd type: services.msc  in msc,double click on Win installer & module,set to Auto start,scroll thru,any set to Disable should at least get set to Manual start-up..

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Hi David

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Try resetting the Windows Update components:

Before carrying out this procedure, disconnect from the Internet. That means turning off Wi-Fi and disconnecting from a wired connection. If you don't, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive. Also, you should restart your computer after disconnecting from the Internet. The easiest way to do it is to enable Airplane mode from the Action Center - Windows key + A.

Open Start, type: CMD
Right click CMD
Click Run as administrator

Type each of the following then hit Enter

taskkill /f /fi "SERVICES eq wuauserv" (Do this multiple times)
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
rmdir C:\Windows\SoftwareDistribution\DataStore
rmdir C:\Windows\SoftwareDistribution\Download

When complete, hit Enter, then restart, then try updating again.

If that does not work..

1. Open Start, type: CMD
Right click CMD
Click Run as administrator

Type each of the following then hit Enter

Run these codes:
Net Stop bits
Net Stop wuauserv
Net Stop appidsvc
Net Stop cryptsvc
Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak
Ren %systemroot%\system32\catroot2 catroot2.bak
Net Start bits
Net Start wuauserv
Net Start appidsvc
Net Start cryptsvc
After running these commands, check if your issue is fixed.

Try this additional tips to see if they work:

Troubleshoot Windows Update Problems in Windows 10 Using These Five Tips

https://windows10.help/blogs/entry/23-troublesh...

You can also try installing the update manually:
May 21, 2019—KB4497934 (OS Build OS 17763.529)
https://www.catalog.update.microsoft.com/Search...

Download the following:
2019-05 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4497934)

Follow instructions to install manually:
Learn how to manually install it:
https://www.groovypost.com/howto/manually-insta...
Not worked.

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Try upgrading to the newer Windows 10 1903 release.

Download the Media Creation Tool Now
http://go.microsoft.com/fwlink/?LinkId=691209

Right click the MediaCreationTool.exe file then click Run as administrator.

Accept the End User License Agreement:

Select the option Upgrade this PC now if you want to upgrade right away,

Click Next

Accept the End User License Agreement.

Wait while Windows 10 setup does one final check to ensure your system is ready.

Windows 10 setup will check if you have enough disk space. If you don’t, review the following article for instructions how to upgrade to Windows 10 Anniversary Update on a system with limited space:

Please note, you have the option of choosing what you would like to keep, which includes personal files, apps and settings.

If you want to perform a new install or just keep your files click Change what to keep. Once you have chosen the desired options, click Install to begin.

This will be your screen for a little while. During the installation, your computer will restart several times.

After the first restart, Windows 10 setup will resume. You will notice the setup experience has once again been refined from the previous animated circle. This will be your screen for a while. When complete, Windows 10 setup will restart automatically.

Sign into your account.

Wait while Windows 10 completes application updates and post setup tasks.

That’s it, the Windows 10 Creators Update is installed.You can check Windows Update for latest updates, click Start > Settings > Update & security > Windows Update > Check for Updates.

How to prepare your computer before upgrading?

Although updating to Windows 10 version 1903 is a relatively simple process, similar to a repair upgrade; users should perform some basic pre-requisites before initiating the upgrade.

If you are finding it difficult to carry out some of the steps described below, please review detailed instructions how to perform them:

https://www.groovypost.com/howto/prepare-comput...

Information in the above link is sourced from a trusted Microsoft MVP blog.
Best regards,
Andre Da Costa
Independent Advisor for Directly

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Try upgrading to the newer Windows 10 1903 release.

Download the Media Creation Tool Now
http://go.microsoft.com/fwlink/?LinkId=691209

Right click the MediaCreationTool.exe file then click Run as administrator.

Accept the End User License Agreement:

Select the option Upgrade this PC now if you want to upgrade right away,

Click Next

Accept the End User License Agreement.

Wait while Windows 10 setup does one final check to ensure your system is ready.

Windows 10 setup will check if you have enough disk space. If you don’t, review the following article for instructions how to upgrade to Windows 10 Anniversary Update on a system with limited space:

Please note, you have the option of choosing what you would like to keep, which includes personal files, apps and settings.

If you want to perform a new install or just keep your files click Change what to keep. Once you have chosen the desired options, click Install to begin.

This will be your screen for a little while. During the installation, your computer will restart several times.

After the first restart, Windows 10 setup will resume. You will notice the setup experience has once again been refined from the previous animated circle. This will be your screen for a while. When complete, Windows 10 setup will restart automatically.

Sign into your account.

Wait while Windows 10 completes application updates and post setup tasks.

That’s it, the Windows 10 Creators Update is installed.You can check Windows Update for latest updates, click Start > Settings > Update & security > Windows Update > Check for Updates.

How to prepare your computer before upgrading?

Although updating to Windows 10 version 1903 is a relatively simple process, similar to a repair upgrade; users should perform some basic pre-requisites before initiating the upgrade.

If you are finding it difficult to carry out some of the steps described below, please review detailed instructions how to perform them:

https://www.groovypost.com/howto/prepare-comput...

Information in the above link is sourced from a trusted Microsoft MVP blog.

 Yeah, but i have a question. I can't install anything from Microsoft Store either. Why?

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