Last night I restarted to let Windows update do its thing. It was updating for a long time and when I came back it was on the "choose an option" recovery screen. I've tried all the easy option to no avail:
- Use another operating system shows two other windows 10 (the one it wants to use is called rollback for some reason), and they boot sort of normally, but request a password. I have no password since I always used a pin. "I forgot my password" results in an error about unable to connect to profsvc (or something like that). The internet is X'd out at the lower right and shows no options to connect. If it's my Microsoft password, I don't know it. I went and reset it on another computer, which in hindsight was dumb due to the no internet thing.
- Troubleshoot:Reset this PC: "There was a problem resetting your pc. no changes were made"
- Troubleshoot:System restore: I have no restore points
- Startup repair doesn't do anything
- Go back to the previous version: "We ran into a problem and won't be able to go back to the previous version"
And so on. I'm completely stuck. I don't want to lose my files, but I don't even know how to completely start from scratch if I needed to. Any help appreciated.