Windows tablet bricked after reset

Please Help!!!!

I have a windows tablet called the hexa spring 8 which was running very slow because it had an old copy of windows 10 so i decided to reset it from the updates section and chose the option to not keep any data but after the process had reached 50% the tablet restarted and after it showed the hexa logo it got stuck on a blank screen with nothing but when i touch anywhere on the screen a small cursor shows up in that area and i can drag it anywhere on the screen but nothing else happens someone please help me 😭

Hi Usman,
Thank you for reaching out!
My name is Stefano and it’s my pleasure to assist you today.


What's your Hexa tablet device model?

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Imagethis one,it has an intel atom processor with 1gb ram and 32gb storage

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Last updated April 17, 2025 Views 21 Applies to: