Hi k,
I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.
Kindly try the following methods to fix the issue:
1-Force the computer to shut down 2 times until you get windows Troubleshooting > Advanced Options:
A-Startup repair.
B-If you have a system restore point, perform a system restore.
C-If you installed any updates recently, uninstall it
D-Click on Command Prompt > Type this command and hit enter:
DISM /Online /Cleanup-Image /RestoreHealth
Once it finishes, type this command and hit enter:
sfc /scannow
Once it finishes, type this command and hit enter:
chkdsk /r
E-Reset this PC > Keep my files.
2-If it did not help, start your computer in Safe Mode:
https://support.microsoft.com/en-us/windows/sta...
if you could log in with Safe Mode, open CMD as administrator > Type these commands and hit enter:
DISM /Online /Cleanup-Image /RestoreHealth
Once it finishes, type this command and hit enter:
sfc /scannow
Then, restart your computer and check to see if the issue has been fixed or not.
3-If it did not help, create a bootable USB of Windows 10 and boot your computer with the USB:
https://support.microsoft.com/en-us/windows/cre...
On the installation window, click on repair and try the options provided in step 1.
After that, check if it fixed the issue or not.
4-More troubleshooting steps from the link below:
https://answers.microsoft.com/en-us/windows/for...
5-If the issue is still unfixed, perform a clean install:
https://answers.microsoft.com/en-us/windows/for...
Be noted that you have to install the same Windows edition that was running on your computer in order not to face Windows activate issues.
If you have important data, try to rescue them:
https://answers.microsoft.com/en-us/windows/for...
Please let me know if you need further assistance and keep me updated.
Stay safe
____________________________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
