Windows Store Service (WSService) always stops


Why Windows Store Service (WSService) always stops in services.msc? I can't download any apps.


Hi Daryl,

As you are facing issues with Windows Store services and unable to download any apps, do not worry we will help you with this issue.

Do let us know if you have made nay changes to the operating system prior to this issue?

Let us try few of the below troubleshooting steps and check if it helps.

Step 1: I suggest you to Disable Proxy Settings
Windows Store apps won't work properly if you are using a proxy server. You may disable the proxy server and check.

Follow the below steps.

  1. Press Windows Key + R to open Run command, type inetcpl.cpl.
  2. Under Internet Options, go to Connections tab.
  3. c. Click on the LAN Settings button.
  4. Then uncheck the option Use a proxy server for your LAN.
  5. Click Apply.

Step 2: I suggest you to try to start the Windows Store service and set it up as Automatic and check if it helps.


  1. Press Windows + R to open Run command, type Services.msc and press Enter.
  2. Search for Windows Store service, right click on it and start the service.
  3. Also, set the Startup type to Automatic.
  4. Now check if you are able to log-in.

Step 3: I suggest you to run the Windows Store Apps troubleshooter.

Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

Refer: Run the troubleshooter for Windows apps

Hope it helps. Reply to the post with an updated status to access the Windows Store app, we will be happy to help you.

Thank you.

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Question Info

Last updated September 16, 2021 Views 17,589 Applies to: