Windows shuts down before completing update

As the title states, Windows shuts down before the cumulative updates can finish. It gets to exactly 7% every time before shutting off completely. I've had this computer for about four months and I cannot recall it ever actually completing. The error code I'm getting when checking my update history is 0x80070002.

I regard myself as decently tech-savvy and have tried every solution found on Google. Here are a few I have tried without luck off the top of my head. There are way too many to list completely:

- Disable all non-Windows services

- Run the update assistant

- Cleaning out old update files in safe mode

- Running a whole plethora of commands in the command prompt

Here are a few of the updates which have failed recently: KB4517389, KB4524100, KB4515384, KB4514359... The list goes on I can't really tell them apart.

This is my last resort before giving in and completely wiping my disk, which will hopefully work. There was a user on this very forum with a similar issue, but the discussion died down before a solution was presented.

Thanks!

 

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Last updated November 3, 2019 Views 97 Applies to:
Hi, syverlauritz

My name is Marc, thanks for participating in the Microsoft Community, I'm an Independent Advisor and I'll be glad to help you today.

You can also update manually:

https://answers.microsoft.com/en-us/windows/for...

Regards,
Marc M.

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Do you see this error in update history?

Are you able to boot into Windows?

Try run the following command in cmd as administrator:

sfc /scannow

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Hi, and thanks for your reply.

I can boot into Windows just fine. I have no trouble with the machine apart from it shutting off during updates. The command returns the following:

Beginning verification phase of system scan.

Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some of them.

For online repairs, details are included in the CBS log file located at

windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline

repairs, details are included in the log file provided by the /OFFLOGFILE flag.

Unfortunately I can't attach files here, but the log file can be downloaded from https://we.tl/t-3I6cuVhIYa

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I suggest file a bug report in Feedback Hub app and explain this issue and you may attach these log files there.

Check for update and see if there is any new update and if yes, then install them.

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