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Windows Server 2008 R2 Activation Error 0x80070005

I am having this error 0x80070005 (Access is Denied) after applying fix for Default User profile corruption, at initial logon after resolving this problem, a pop-up suddenly started for activating Windows, although this server has been running for more than 6 months and was properly activated with the correct enterprise key.

Now, when attempting to re-activate or re-apply the correct key, activation throws an error of "Access is denied" although all rights are correct and I am logging in with either Domain Admin or Enterprise Admin privileges.

The slmr as well as the slui options fail and also throw the same access denied error. This is an Exchange Server and has no other roles on it outside of Exchange, so reinstalling or repairing the OS is difficult due to down time with email.

For anyone else getting this problem here is the info for getting and using theMGA Diagnostic tool needed for the appropriate diag information:

1.    Visit the following website, and clickRun when prompted: http://go.microsoft.com/fwlink/?linkid=52012

2.    TheMGA Diagnostic tool should open, and you will need to click Continue.

3.    Once the diagnostic completes you will need to press theCopy button.

4.    Please then paste the results of the report into your reply

Is there any way to resolve this without reinstalling/repairing the OS?

Here is my Windows Genuine Advantage Diag results:

Microsoft Genuine Advantage Diagnostic Tool 1.9.0027.0

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070005
Windows Product Key: N/A, hr=0x80070005
Windows Product Key Hash: N/A, hr=0x80070005
Windows Product ID: 55041-011-0090813-84037
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7600.2.00030190.0.0.008
ID: {58ED571C-6D7C-4E91-9AA4-E28AF50A85A2}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Server 2008 R2 Datacenter
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{58ED571C-6D7C-4E91-9AA4-E28AF50A85A2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00030190.0.0.008</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-011-0090813-84037</PID><PIDType>6</PIDType><SID>S-1-5-21-3821313789-2205906501-2312781948</SID><SYSTEM><Manufacturer>VMware, Inc.</Manufacturer><Model>VMware Virtual Platform</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="4"/><Date>20091013000000.000000+000</Date></BIOS><HWID>C8BB3607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
Error: 0x46

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAIAAgABAAEAAgAAAAAAAQABAAEA6GF4ME40SgYMXOa3iuv8FN6I4A+p/B4w

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   PTLTD     APIC 
  FACP   INTEL   440BX  
  SRAT   VMWARE  MEMPLUG
  BOOT   PTLTD   $SBFTBL$
  MCFG   PTLTD   $PCITBL$ 

Answer
Answer

Ok, for anyone interested, I found the answer and resolution for my specific situation with respect to theError 0x80070005 (Access is Denied) after applying fix for Default User profilecorruption.

We recently had an Active Directory problem that turned into a disaster with 2 domain controllers failing and being force decommissioned. During the disaster recovery AD roles were Seized to a known stable domain controller, a new DC rebuilt to replace the 2 failed ones and everything appeared to be working from that point. However, there were residual effects with GPOs not properly applying, security permissions issues, etc.

This past weekend I had to work with MSFT Support to resolve as the reported problem above was a result of the continued problems mentioned. When I got MSFT Support on the phone and the Tech connected to my machine, we logged into the RID Master DC, instantly we got the same Windows Genuine License error. The problem was that the DC was no longer accepting sync requests, the security permissions on the entire disk were not working, registry permissions were also a problem and the logon profle list and GUID registry keys were also corrupted. This DC required a force dcpromo (demote) and repromote with the roles seized to yet another DC. All of the AD problems were resolved and the failing DC restored through the standard process.

Interestingly enough, as soon as we resolved all of the security permissions issues on the drive, we were able to then restore the DC to a working and stable state, all of the DCs began syncing properly again. We had to take an additional step for resolving the profile problem by copying the Profile List and Profile GUID Registry keys from a second DC that had no issues and the Windows Genuine License error and theError 0x80070005 (Access is Denied)disappeared on the failed DC.

The Windows Genuine License error and the Error 0x80070005 (Access is Denied) persisted on the Exchange server, however, we simply copied the same Profile keys to that server, resolved some security permissions issues on the drive and system folders (Windows, System32, Config and System Profile Folders specifically), rebooted and the problem no longer existed.

The specific problem causing this was security permissions on the hard drive, and the folders (Windows, System32, Config and System Profile Folders)

These were all either missing the necessary accounts or if they had the accounts listed in the security tab, the permissions were all unchecked. We had to start at the bottom level folder such as the System Profile folder in the following path - %windir%\System32\config\systemprofile

We had to take ownership, click ok to all of the open properties windows, re-open the properties on the folder, apply ownership to all subcontainers and contents, click ok to close the properties windows, then again re-opened the properties on the same folder and then applied the necessary permissions to the necessary accounts on the folder. The permissions applied were - Authenticated Users - Full Control, System - Full Control, Network Service - Full Control, Administrators - Full Control, Users - Read, Execute, List, Write; Trusted Installer - Full Control

We then worked back up the top through the folder hierarchy, one folder level at a time, to the drive level, applied all permissions at each level.

Once all permissions were confirmed as good, we rebooted and the problem was resolved.

Needless to say, the Windows Activation Center would not have been able to help with this and if you are experiencing this problem, I highly recommend you call into Microsoft Support as there are so many reasons for this problem, and none of the solutions I found on any of the forums worked due to all of the combined underlying issues with AD, Security, and profiles.

 

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Answer
Answer

Try contacting a Microsoft Volume Activation Center:

Microsoft Volume Licensing -Activation Centers You should also go to the Windows 7 Support forums at the following link for help with troubleshooting your problem: http://social.technet.microsoft.com/Forums/en/category/w7itpro/
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Question Info

Last updated December 1, 2020 Views 28,571 Applies to: