Windows security issues , virus and threat protection not working (overall windows security not working)

my system has windows 10 , and the whenever i try to open the windows security and select virus and threat protection , it redirects me to the windows store and then no result comes out

i just had recently reset the windows security and now this happens everytime

please can anyone help me out what to do in this situation

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PLEASE HELP ME , OTHERWISE MY PARENTS ARE GONNA BLAME THIS ON ME PLSSS,PLSS

Hi dynamax_d-

I'm Kevin B. Windows user like you. I do apologize for the inconvenience, let me help you sort things out.


Kindly open Powershell (admin) in your admin account:
Copy and paste this command:

Add-AppxPackage -Register –DisableDevelopmentMode "C:\Windows\SystemApps\Microsoft.Windows.SecHealthUI_cw5n1h2txyewy\AppXManifest.xml"

Hit enter and wait for it to finish. Restart the computer and try it again.

If issue persists, try this command:

Get-AppxPackage Microsoft.SecHealthUI -AllUsers | Reset-AppxPackage

Hit enter and wait for it to finish. Restart the computer then check it again.

Please let me know what will happen. Hope this will help and have a blessed day!


Thanks,
Kevin B.
Independent Advisor

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just tried the power shell commands , nothing changed ,

there seems to be errors in the power shell ,

just take a look at the screenshotImage

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Hi Dynamax_d -

Thank you for the response and I do apologize for the delayed on mine

When did the issue started? Are there any recent changes made on the computer before the issue started?

Kindly try to create a new user profile on your windows computer and check if the same issue appears on the new user. This will help determine if the issue is profile specific or if the issue appears on any user profile on your windows computer.

To create new user profile, please follow the steps below

1. Open the Settings by pressing the Windows Key + I
2. Click on Accounts
3. In the left pane menu, click on Family & Other Users
4. Under other users, click on add someone else on this PC
5. By default, it will going to ask you to sign in using a Microsoft account, click on the link below which says I don't have this person's sign in information
6. Click on Add a user without Microsoft account
7. Fill out a username and click next until completion.

Sign out to the current user and sign in on the new user profile.

Check if everything works fine on the new user.

Regards,
Kevin B.

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Last updated April 19, 2025 Views 80 Applies to: