Windows script host pop-up

Try this.
Right click your on your task bar and go to task manager.
In processes look for servicea.vbs and end it.
See if that works.

Hi Thomas, this is a very common issue, please provide a screenshot of that actual popup dialog you are seeing, so I can provide a solution for you . ..

How to provide a screenshot on Community:

Click your Start Button, type snip and hit Enter - this will open the Snipping Tool

Set Mode to Full Screen, then click New to take a screenshot

Save that file to your Desktop and close the Snipping Tool

Then in your next Post, click the second last button on the toolbar above your post to select that image and upload it to your post . . ..

Hi Thomas, this is a very common issue, please provide a screenshot of that actual popup dialog you are seeing, so I can provide a solution for you . ..

How to provide a screenshot on Community:

Click your Start Button, type snip and hit Enter - this will open the Snipping Tool

Set Mode to Full Screen, then click New to take a screenshot

Save that file to your Desktop and close the Snipping Tool

Then in your next Post, click the second last button on the toolbar above your post to select that image and upload it to your post . . ..

Hi Thomas, that is the remnants of malware that has been removed from your system by Defender or your chosen Anti-virus package


First please try this:

Run a scan with the free version of MalwareBytes to see if it can remove this error message . . .

https://www.malwarebytes.com/

Then restart your PC and see if that is now gone, you can also Uninstall MalwareBytes


If that is not gone:

The solution is to basically recreate that file and put an exit script into it

Open Windows File Explorer

On the View Ribbon, temporarily turn on 'Hidden Items'

Navigate to this folder:

C:\Users\tjr\AppData\Roaming\61925C00-4C07-81E1-29C9-E840F2EEBE44

Right click in that folder and choose New - Text Document

Put this text in that file:

Wscript.Quit

Then click File - Save As

At the bottom of the save as dialog, set save as type to *.*

Save the files as rm4.vbs

Note you must enter the vbs file extension yourself

Restart your PC

________________________________________________________
Standard Disclaimer This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Looks like a virus. I recommend the following 2 things:

Scan using Malwarebytes:
https://www.malwarebytes.com/
Perform a Windows Defender Offline Scan:
https://support.microsoft.com/en-in/help/17466/...

Try running these programs:
MBAM free: https://www.malwarebytes.com/mwb-download/
Eset online scanner: http://www.eset.com/us/online-scanner/
Adwcleaner: https://www.malwarebytes.com/adwcleaner/

If these do not fully remove the virus/malware then it will be wise to register with a malware removal site to receive dedicated malware removal instructions, an expert will remain with you throughout the process until confirmation that your PC is 100% clean.
Malwarebytes virus/malware removal forum:
https://forums.malwarebytes.com/forum/7-windows...
Bleeping computer malware/virus removal forum:
https://www.bleepingcomputer.com/forums/forum22...

Disclaimer - This post contains reference to non-Microsoft websites and there may be ads on the page for products & services including products frequently classified as a PUP (Potentially Unwanted Product). Please thoroughly research any product / service advertised on the page before you decide to use them. Your discretion is very much advised.

Hi Thomas, that is the remnants of malware that has been removed from your system by Defender or your chosen Anti-virus package


First please try this:

Run a scan with the free version of MalwareBytes to see if it can remove this error message . . .

https://www.malwarebytes.com/

Then restart your PC and see if that is now gone, you can also Uninstall MalwareBytes


If that is not gone:

The solution is to basically recreate that file and put an exit script into it

Open Windows File Explorer

On the View Ribbon, temporarily turn on 'Hidden Items'

Navigate to this folder:

C:\Users\tjr\AppData\Roaming\61925C00-4C07-81E1-29C9-E840F2EEBE44

Right click in that folder and choose New - Text Document

Put this text in that file:

Wscript.Quit

Then click File - Save As

At the bottom of the save as dialog, set save as type to *.*

Save the files as rm4.vbs

Note you must enter the vbs file extension yourself

Restart your PC

________________________________________________________
Standard Disclaimer This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thank you.  I have tried but there does not seen be be an option to save the file rms.vbs as type *.*

Tom