Windows Repeatedly Fails To Update

 So this issue has been occurring for a while now, where Windows will download an update (2018-08 Cumulative Update for Windows 10 Version 1803 for x64-based Stystems (KB4343909)) and time and time again, when my computer starts up from being shutdown or reset, the progress will get to 2 or 5 percent before failing and revert the change. While not a huge issue, it does make starting the computer a much longer process then it needs to be. I've tried manual installs and even reinstalling windows with USB to no avail. If anyone has and ideas or help they can provide it would be much appreciated. I'm going to include a WindowsUpdate.log of the past time I reset my computer below, in case anyone can figure anything out from it.

Thanks in advance.

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2018-08-26 22:17:31.6113165 10028 11104 Shared          * START * Service startup
2018-08-26 22:17:31.6190347 10028 11104 IdleTimer       Non-AoAc machine.  Aoac operations will be ignored.
2018-08-26 22:17:31.6191310 10028 11104 Agent           WU client version 10.0.17134.1
2018-08-26 22:17:31.6193378 10028 11104 Agent           SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2018-08-26 22:17:31.6195317 10028 11104 Agent           Base directory: C:\Windows\SoftwareDistribution
2018-08-26 22:17:31.6203202 10028 11104 Agent           Datastore directory: C:\Windows\SoftwareDistribution\DataStore\DataStore.edb
2018-08-26 22:17:31.6213588 10028 11104 DataStore       JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5
2018-08-26 22:17:31.6572858 10028 11104 Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2018-08-26 22:17:31.6574626 10028 11104 Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2018-08-26 22:17:31.6579081 10028 11104 Shared          Network state: Connected
2018-08-26 22:17:31.8351937 10028 11104 Misc            The volatile RebootRequired key exists
2018-08-26 22:17:31.8368464 10028 11104 Misc            *FAILED* [8024000C] LoadHistoryEventFromRegistry completed
2018-08-26 22:17:31.8369846 10028 11104 Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2018-08-26 22:17:31.8369925 10028 11104 Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2018-08-26 22:17:31.8369990 10028 11104 Shared          Power status changed
2018-08-26 22:17:31.8384677 10028 11104 Agent           Initializing global settings cache
2018-08-26 22:17:31.8384694 10028 11104 Agent           WSUS server: (null)
2018-08-26 22:17:31.8384725 10028 11104 Agent           WSUS status server: (null)
2018-08-26 22:17:31.8384735 10028 11104 Agent           Alternate Download Server: (null)
2018-08-26 22:17:31.8384746 10028 11104 Agent           Fill Empty Content Urls: No
2018-08-26 22:17:31.8384759 10028 11104 Agent           Target group: (Unassigned Computers)
2018-08-26 22:17:31.8384766 10028 11104 Agent           Windows Update access disabled: No
2018-08-26 22:17:31.8384776 10028 11104 Agent           Do not connect to Windows Update Internet locations: No
2018-08-26 22:17:31.8391569 10028 10716 Agent           *FAILED* [80240013] m_services.Add()
2018-08-26 22:17:31.8391603 10028 10716 Agent           *FAILED* [80240013] Method failed [CAgentServiceManager::CreateServiceObjectAndAddIntoMap:2099]
2018-08-26 22:17:31.8391624 10028 10716 Agent           *FAILED* [80240013] Method failed [CAgentServiceManager::DelayedInit:2743]
2018-08-26 22:17:31.8395894 10028 11104 Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-08-28 00:16:13, not idle-only, not network-only
2018-08-26 22:17:31.8430829 10028 11104 Agent           Initializing Windows Update Agent
2018-08-26 22:17:31.8438420 10028 11104 Agent           Found 1 persisted download calls to restore
2018-08-26 22:17:31.8468751 10028 11104 DownloadManager Subscribing to heartbeat event.
2018-08-26 22:17:31.8469110 10028 11104 Agent           *FAILED* [80070057] Method failed [CClientCallRecorder::LoadPersistedDownloadCalls:6205]
2018-08-26 22:17:31.8472393 10028 11104 Agent           CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000
2018-08-26 22:17:31.8605199 10028 9568  DownloadManager Received power state change notification: Old: <unknown>; New: AC.
2018-08-26 22:17:31.8605233 10028 9568  DownloadManager Power state changed from <unknown> to AC.
2018-08-26 22:17:32.5664827 6592  7180  ComApi          * END *   EvaluateHardwareCapabilities 00000000
2018-08-26 22:27:32.5685700 10028 10716 Agent           Earliest future timer found: 
2018-08-26 22:27:32.5685802 10028 10716 Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-08-28 00:16:13, not idle-only, not network-only
2018-08-26 22:27:33.5694503 10028 11104 Misc            CSusClientGlobal::DoServicePreShutdown
2018-08-26 22:27:33.5694523 10028 11104 IdleTimer       Idle timer disabled in preparation for service shutdown
2018-08-26 22:27:33.5694578 10028 11104 Misc            WUTaskManager uninit
2018-08-26 22:27:33.5694595 10028 11104 Agent           Earliest future timer found: 
2018-08-26 22:27:33.5694660 10028 11104 Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-08-28 00:16:13, not idle-only, not network-only
2018-08-26 22:27:33.5723076 10028 11104 Misc            CreateSessionStateChangeTrigger, TYPE:2, Enable:Yes
2018-08-26 22:27:33.5723131 10028 11104 Misc            CreateSessionStateChangeTrigger, TYPE:4, Enable:Yes
2018-08-26 22:27:33.5754089 10028 11104 Misc            Agent uninit
2018-08-26 22:27:33.5773689 10028 11104 Misc            Reporter uninit
2018-08-26 22:27:33.5774392 10028 11104 Misc            network cost manager uninit
2018-08-26 22:27:33.5778170 10028 11104 Misc            Eventer uninit
2018-08-26 22:27:34.5787898 10028 11104 Misc            ServiceManager uninit
2018-08-26 22:27:34.5788909 10028 11104 Misc            PersistentTimeoutScheduler uninit
2018-08-26 22:27:34.5788929 10028 11104 Misc            datastore uninit
2018-08-26 22:27:34.5898006 10028 11104 Misc            setting cache uninit
2018-08-26 22:27:34.5898019 10028 11104 Misc            security checker uninit
2018-08-26 22:27:34.5898050 10028 11104 Misc            Test Hook uninit
2018-08-26 22:27:34.5898057 10028 11104 Misc            IdleTimer uninit
2018-08-26 22:27:34.5900306 10028 11104 Shared          * END * Service exit Exit code = 0x240001
2018-08-26 22:35:50.6687400 10792 10824 Shared          * START * Service startup
2018-08-26 22:35:50.6825514 10792 10824 IdleTimer       Non-AoAc machine.  Aoac operations will be ignored.
2018-08-26 22:35:50.6829811 10792 10824 Agent           WU client version 10.0.17134.1
2018-08-26 22:35:50.6834170 10792 10824 Agent           SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2018-08-26 22:35:50.6836307 10792 10824 Agent           Base directory: C:\Windows\SoftwareDistribution
2018-08-26 22:35:50.6845533 10792 10824 Agent           Datastore directory: C:\Windows\SoftwareDistribution\DataStore\DataStore.edb
2018-08-26 22:35:50.6855039 10792 10824 DataStore       JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5
2018-08-26 22:35:50.7299103 10792 10824 Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2018-08-26 22:35:50.7301506 10792 10824 Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2018-08-26 22:35:50.7313920 10792 10824 Shared          Network state: Connected
2018-08-26 22:35:50.8270537 10792 10824 Misc            *FAILED* [8024000C] LoadHistoryEventFromRegistry completed
2018-08-26 22:35:50.8275080 10792 10824 Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2018-08-26 22:35:50.8275217 10792 10824 Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2018-08-26 22:35:50.8275285 10792 10824 Shared          Power status changed
2018-08-26 22:35:50.8286607 10792 10072 Agent           *FAILED* [80240013] m_services.Add()
2018-08-26 22:35:50.8286645 10792 10072 Agent           *FAILED* [80240013] Method failed [CAgentServiceManager::CreateServiceObjectAndAddIntoMap:2099]
2018-08-26 22:35:50.8286686 10792 10072 Agent           *FAILED* [80240013] Method failed [CAgentServiceManager::DelayedInit:2743]
2018-08-26 22:35:50.8292741 10792 10824 Agent           Initializing global settings cache
2018-08-26 22:35:50.8292755 10792 10824 Agent           WSUS server: (null)
2018-08-26 22:35:50.8292768 10792 10824 Agent           WSUS status server: (null)
2018-08-26 22:35:50.8292779 10792 10824 Agent           Alternate Download Server: (null)
2018-08-26 22:35:50.8292789 10792 10824 Agent           Fill Empty Content Urls: No
2018-08-26 22:35:50.8292799 10792 10824 Agent           Target group: (Unassigned Computers)
2018-08-26 22:35:50.8292806 10792 10824 Agent           Windows Update access disabled: No
2018-08-26 22:35:50.8292816 10792 10824 Agent           Do not connect to Windows Update Internet locations: No
2018-08-26 22:35:50.8302111 10792 10072 Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-08-28 00:16:13, not idle-only, not network-only
2018-08-26 22:35:50.8361608 10792 10072 Agent           Initializing Windows Update Agent
2018-08-26 22:35:50.8395885 10792 10072 Agent           Found 1 persisted download calls to restore
2018-08-26 22:35:50.8479119 10792 10072 DownloadManager Subscribing to heartbeat event.
2018-08-26 22:35:50.8484383 10792 10072 Agent           *FAILED* [80070057] Method failed [CClientCallRecorder::LoadPersistedDownloadCalls:6205]
2018-08-26 22:35:50.8487806 10792 10072 Agent           CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000
2018-08-26 22:35:50.8517980 10792 10072 Agent           Attempt 1 to obtain post-reboot results for event with cookie {ProductName":"Client.OS.RS2.amd64"
2018-08-26 22:35:50.8520205 10792 10072 Handler         Enter GetPostRebootResult for Deployment handler. Reporting cookie data:  {ProductName":"Client.OS.RS2.amd64"
2018-08-26 22:35:50.8533070 10792 10072 Handler         Reporting cookie data: Product name Client.OS.RS2.amd64 Sandbox path C:\Windows\SoftwareDistribution\Download\e588f454b8a028ce8fbd377cb7839f5c Update Agent name UpdateAgent.dll Build version 10.0.17134.228
2018-08-26 22:35:50.8535695 10792 10072 Handler         Sandbox folder C:\Windows\SoftwareDistribution\Download\e588f454b8a028ce8fbd377cb7839f5c exists
2018-08-26 22:35:50.8538399 10792 10072 Handler         Using the inbox service stack dll file 'C:\Windows\system32\UpdateAgent.dll' 
2018-08-26 22:35:51.1637465 10792 10072 Handler         Update status code is 0x80070011
2018-08-26 22:35:51.1637482 10792 10072 Handler         Failed to install the update
2018-08-26 22:35:51.1668034 10792 10072 Handler         Leave GetPostRebootResult for Deployment handler
2018-08-26 22:35:51.2335952 10792 10072 Reporter        OS Product Type = 0x00000065
2018-08-26 22:35:52.8178306 10792 3640  DownloadManager Received power state change notification: Old: <unknown>; New: AC.
2018-08-26 22:35:52.8178326 10792 3640  DownloadManager Power state changed from <unknown> to AC.

Answer
Answer
Thanks to the log file snip you posted-I saw the error code and bam!
Glad to know your issue got resolved , kindly mark the thread as answered to help others.
Sumit

Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.

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Do you have your program files/System files stored to a different drive?
Sumit

Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.

2 people found this reply helpful

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Last updated May 3, 2024 Views 5,369 Applies to: