Windows photo viewer skips some pictures

I am using the default photo viewer on Windows 10. I have been looking through thousands of photos. They are in folders in My Pictures, with about 400-1500 per folder. Especially with the bigger folders, it will show the first few photos fine, but eventually it will skip a bunch for no apparent reason.

For example:

I might have a folder with 800 photos.

Photos 1-200 are shown in order

Only 450 of photos 201-800 are shown.

However, if I start at photo 201, then:

Photos 201-350 are shown in order

Only 350 of photos 351 - 800 are shown

These numbers are made up, they're just an example. I just wanted to make it really clear that it does not depend on the photos themselves. There are no compatibility issues. And it never skips the first few photos that I look at. Wherever I start looking, the issues crop up later on.

I have found that it seems to be more likely to skip photos if my computer is running slowly or if I'm multi-tasking. Not knowing anything about computers, it feels like pictures are queued up in some sort of temporary memory which has limited capacity, and only stores some photos further down the track.

I found this unanswered question on the same topic:

https://answers.microsoft.com/en-us/windows/forum/all/unable-to-view-pictures-in-a-series-in-windows/757c4fcf-ac48-40a2-b1de-10d011d8474c

Hi T. I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator. If you will work with me I will be here to help until the issue is resolved.

One of these almost always works to repair the Photos App. Even if you've already tried a step please try them all in sequence until it starts working:

Reset and Repair Photos app at Settings > Apps > Apps & Features > Photos app > Advanced Options. Your pictures will be safe in the User Pictures folder.

If that doesn't help try re-registering the Photos app from Option Two here: http://www.tenforums.com/tutorials/3175-apps-re...

If this was caused by Windows Updates then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...

You can also use System Restore to get before the problem began, then check for Updates with the Hide Update tool and hide them: http://home.bt.com/tech-gadgets/computing/how-t...

If nothing else helps you can try a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This reinstalls Windows in about an hour while saving your files, apps and most settings, solves many problems while also bringing it up to the latest version which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m....

I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.

________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
____________________________
Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

11 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated May 4, 2024 Views 6,001 Applies to: