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Windows pc health check won't install

I'm trying to install windows 11 using the installation assistant it tells me right at the start to use the pc health check app to check compatibility so I downloaded the windows pc health check app when I try to install the health check app the set up window comes up and the progress bar for the installation does not move or fill up at all for about half an hour then I get a message box pop up saying 'Installer is no longer responding'

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Please run Why not Win 11 > post a share link

Download WhyNotWin11 - MajorGeeks

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Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, rest assured, I'm going to do my best to help you.

If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.

Please try restarting your computer first then try again.

Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.

Kind regards,

John DeV
Independent Advisor
I hope you can respond to me within two days, I would appreciate it. This will allow me to see and be notified of your response.

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Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, rest assured, I'm going to do my best to help you.

If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.

Please try restarting your computer first then try again.

Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.

Kind regards,

John DeV
Independent Advisor

tried the above with no luck I have spybot search and destroy along with spybot anti-beacon do they count as antivirus?

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Yes. Please try temporarily uninstalling those apps and try again.
I hope you can respond to me within two days, I would appreciate it. This will allow me to see and be notified of your response.

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That "PC Health Check" app will not run on a 32-bit version of Windows. Is that your issue?

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Last updated April 20, 2025 Views 86 Applies to: