Windows not responding to clicks

Hi Nikita_185 and thanks for reaching out. My name is Joseph. I'm an independent advisor. I'll be happy to help you out today.

I would suggest you refer to the below options and check if it helps to resolve the issue.

Option 1. Use another spare mouse and check if it's working.

Option 2. Troubleshoot problems with your mouse.

https://support.microsoft.com/en-ph/help/403457...

Option 3. Run System File Checker and Deployment Image Servicing and Management commands

1. Press the Windows key, type in CMD right-click and click on "Run as an administrator".
2. Copy-paste: sfc /scannow
3. Press Enter. Wait until it completes.
4. Copy-paste: DISM /Online /Cleanup-Image /RestoreHealth
5. Press enter. Wait until it completes.

https://support.microsoft.com/en-us/help/402652...

Option 4. Do a repair install of Windows 10 with an in-place upgrade.

Summary

If your Windows 10 installation is demonstrating unusual behavior such as built-in apps not working or launching, you can perform a repair upgrade to fix the problem. A repair upgrade is a process of installing Windows 10 over the existing installation of Windows 10 on your hard disk, using Windows 10 installation media. Performing this can repair broken operating system files while preserving your personal files, settings, and installed applications.

You may try following these steps. Check this video tutorial for detailed instructions.

https://www.youtube.com/watch?v=l06XupVqH74

I hope this helps. Feel free to ask back any questions and let me know how it goes.

Thank you!

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Hi Nikita_185 and thanks for reaching out. My name is Joseph. I'm an independent advisor. I'll be happy to help you out today.

I would suggest you refer to the below options and check if it helps to resolve the issue.

Option 1. Use another spare mouse and check if it's working.

Option 2. Troubleshoot problems with your mouse.

https://support.microsoft.com/en-ph/help/403457...

Option 3. Run System File Checker and Deployment Image Servicing and Management commands

1. Press the Windows key, type in CMD right-click and click on "Run as an administrator".
2. Copy-paste: sfc /scannow
3. Press Enter. Wait until it completes.
4. Copy-paste: DISM /Online /Cleanup-Image /RestoreHealth
5. Press enter. Wait until it completes.

https://support.microsoft.com/en-us/help/402652...

Option 4. Do a repair install of Windows 10 with an in-place upgrade.

Summary

If your Windows 10 installation is demonstrating unusual behavior such as built-in apps not working or launching, you can perform a repair upgrade to fix the problem. A repair upgrade is a process of installing Windows 10 over the existing installation of Windows 10 on your hard disk, using Windows 10 installation media. Performing this can repair broken operating system files while preserving your personal files, settings, and installed applications.

You may try following these steps. Check this video tutorial for detailed instructions.

https://www.youtube.com/watch?v=l06XupVqH74

I hope this helps. Feel free to ask back any questions and let me know how it goes.

Thank you!

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Hey Joseph,

I use Touchpad of my laptop for navigation and it is perfect working condition. Thats why your first and second suggestions do not apply.

As I have mentioned in my question i have already used the DISM command with scannow. On your suggestion i performed it again.

It shows - restore operation completed successfully.

And about last suggestion to upgrade the installation of windows cant be done because I dont have ethernet connection. 

Can you suggest anything else?

Hi Nikita_185,

Restore from a system restore point.

This option takes your PC back to an earlier point in time, called a system restore point. Restore points are generated when you install a new app or driver, and when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made.

https://support.microsoft.com/en-in/help/12415/...

I hope this helps. Feel free to ask back any questions and let me know how it goes.

Thank you!