Hi Joshua Gardea,
Welcome to Microsoft Community.
We're sorry to hear that you're experiencing issues with your device related to the recognition and use of multiple monitors.
We understand your frustration. It prevents you from utilizing specific hardware resources.
Just one thing to share with you is that we (members of the Answers community) are not product developers, we are just regular support people trying to do our best to provide support based on our limited experience and available information.
Driver version, firmware version, and system graphics API version are common factors related to the device's recognition capabilities.
The key to this question is “Has it ever been able to connect 3 monitors smoothly?”. This is what we want to talk to you about. This is an important piece of information that we would like to confirm with you.
If it was, it indicated the possibility of a compatibility conflict due to some change in the software environment.
“Forgetting” old devices is a common choice to narrow down the scope of the problem analysis, the content of this thread described a relevant example.
Windows 10 reset external monitors settings - Microsoft Community
Disclaimer: Generally, modifying registry subkeys or work group is intended for advanced users, administrators, and IT Professionals. It can help fix some problems, however, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For further protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click How to back up and restore the registry in Windows - Microsoft Support to view the article. |
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If it ever worked, restoring the device to a relatively early state is an option to consider.
Of course, the part we can manipulate is more limited to the graphics driver than the firmware or BIOS of the NVIDIA device.
Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology. |
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The content in the following link mentioned the tool for cleaning up the graphics driver.
How to Use the Display Driver Uninstaller (DDU) to Uninstall an... (intel.com)
This link may be used to obtain a specific version of the NVIDIA graphics driver.
Download The Official NVIDIA Drivers | NVIDIA
You can also visit your computer's support site to obtain an earlier version of the driver customized by the OEM.
The Msinfo32 tool can be used to obtain some hardware information.
Type msinfo32 in the Search box. Right-click System Information in the search results and select Run as administrator.
The information shown in the "System Model" item may be related to the device model specified by the vendor.
If I misunderstand your situation, feel free to correct me and share the information.
Kyo.Y - MSFT | Microsoft Community Technical Support
