Windows Media Player 11 does not recognize blank CD in CD DRIVE but Win XP file system does allow file transfer.
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Hi Ohallock,
· Does the drive read other CD’s and DVD’s on your computer?
· Do you receive any error message when you insert the disc?
· Do you have any third party CD DVD burning software installed on the computer?
You may follow the steps below and check if it helps.
Step 1
You may try to clear the Windows Media Player database and later try to burn the music files to the CD and check if it helps. To do this, follow these steps:
a. Exit Windows Media Player.
b. ClickStart, click Run, type %userprofile%\Local Settings\Application Data\Microsoft\Media Player, and then clickOK.
c. Select
all the files in the folder, and then clickDelete on the File menu.
Note You do not have to delete the folders that are in this folder.
d. Restart
Windows Media Player.
Note Windows Media Player automatically rebuilds the database.
If this does not resolve the problem, clear the Windows Media Player database cache files. To do this, follow these steps:
a. Exit Windows Media Player.
b. ClickStart, click Run, type %userprofile%\Local Settings\Application Data\Microsoft, and then clickOK.
c. Select theMedia Player folder, and then click Delete on the File menu.
d. Restart
Windows Media Player.
Note Windows Media Player automatically rebuilds the database.
Step 2
You may also run Microsoft “fix it tool” and check it helps you get the CD / DVD drive to burn the disk properly. Access the link below and follow the steps. If fix it tool does not help you may try to perform the steps manually in the article and check if it helps you burn the disc from Windows Media player.
http://support.microsoft.com/kb/982116
Hope this helps. Let us know the results.
Thanks and Regards,
Srinivas R
Microsoft Support.
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Question Info
Last updated October 4, 2021 Views 11,980 Applies to: