windows live mail "STARTTLS"

I am trying to use gmail as my outgoing SMTP server and live mail responds with -

The message could not be sent because the server rejected the sender's email address. The sender's email address was '*** Email address is removed for privacy ***'.

Subject 'Test again'
Server Error: 530
Server Response: 530 5.7.0 Must issue a STARTTLS command first. fv2sm15246654wib.4
Server: ''
Windows Live Mail Error ID: 0x800CCC78
Protocol: SMTP
Port: 25
Secure(SSL): No

I cannot find any reference to TSL settings, please help


Right-click on the account name in the folder pane and select Properties.

  • On the Servers tab, ensure that My server requires authentication is selected.
  • On the Advanced tab, for the outgoing mail server, select This server requires a secure connection (SSL) (WLMail and Gmail will work out between themselves how to proceed).
    Change the port to 465.

Click Work offline and remove all unsent messages from your outbox (below the account folders in the folder pane). Close down WLMail and wait a few minutes before re-launching. Then compose a new test message and send it to yourself. Post any new error message in your reply.



Noel Burgess MVP (Ret'd)

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Question Info

Last updated March 27, 2020 Views 8,731 Applies to: