Windows key is getting pressed automatically (not physically)

Hi Leo

My name is Fernando. I am an Independent Advisor. I am here to guide you with your question about the Windows key getting pressed.

Can you give me more information or examples?

Respectfully,

Fernando Y.

Please try these options one by one and check after each option.

1. Till your problem is resolved and you need to do urgent and limited typing, use Onscreen Keyboard - Type OSK in Windows Start Search Box (Cortana) > Click On-Screen Keyboard

2. Run Keyboard Troubleshooter
Type Troubleshoot in Windows Start Search box > Click Troubleshoot > Scroll down and click Keyboard > Run the troubleshooter > Follow onscreen directions

3. Uninstall & reinstall Keyboard Driver
Windows Key+X (Or right click on Start) > Click Device Manager > Expand Keyboards > Right click on Standard PS/2 Keyboard > Uninstall > Reboot the computer to reinstall

4: Turn off filter keys in Ease of Access
Type ease in Windows Start Search box > Click Ease of Access > Click Make the Keyboard easier to use > Ensure Turn on filter Keys is not checked

5. Press Windows Key + Space Bar once

6. Terminate Cortana
CTRL+SHIFT+ESC to invoke Task Manager > Go to Process tab > Locate Cortana >
Right Click on it and End Task

There are three other actions which you can undertake

1. Restore from a system restore point to a point when things were working fine
https://support.microsoft.com/en-us/help/12415/...

2. If the issue has been caused due to recent Windows update - I would suggest that you uninstall the latest KB update and hide it so that it doesn't install it automatically and wait for new update to come which will be installed automatically.

To know which update got installed
Windows Key+i to invoke Settings > Update & Security > Click View installed update history. These KBs should be from the below list. Don't uninstall any other KB
https://support.microsoft.com/en-us/help/4099479
Make note of KB and uninstall and block it.
Uninstall
Windows Key + R > Type: appwiz.cpl > Enter > Click View installed updates > Select the required updates, right click, uninstall.
Block
Microsoft has provided a tool Show/Hide Updates tool to block the update
Download the tool from below link
http://download.microsoft.com/download/f/2/2/f2...
When you run this troubleshooter, it will search for available updates and list them
Select the update which you want to hide. Click Next and follow on-screen directions

3. Perform a Windows 10 repair upgrade. Repair upgrade fixes all Windows errors and retains all files, applications and settings. (You will not lose any data while backup is a good idea) Below is a good guide to perform repair upgrade
https://www.tenforums.com/tutorials/16397-repai...

Do let me know if you have any more question or require further help. If above didn't work, I will supply more troubleshooting steps to solve this problem.

Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Source - https://support.microsoft.com/en-us/help/17417/...

Hi Leo. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

Try disabling, restart PC then enabling the Windows key here: https://support.microsoft.com/en-us/help/216893...

If this is not enough then reset the keyboard settings to default: http://www.thewindowsclub.com/reset-keyboard-se...

You can also run the KTry the Keyboard Troubleshooter at Settings > Update & Security > Troubleshoot.

Check also at Settings > Time & Language > Region & Language to make sure the correct Language appears, then choose Advanced Keyboard Settings to see if a different input method is chosen in the dropdown menu.

This could have been caused by Windows Update. See if you can System Restore to a point before the problem began: http://home.bt.com/tech-gadgets/computing/how-t...

Check which Updates were installed at Settings > Update & Security > Windows Update > Installed Update History and try uninstalling any from around the time this started. If they return and cause the same problem then hide them with the Hide Updates tool: https://www.howtogeek.com/224471/how-to-prevent...

If this was caused by Version 1809 update can roll back to in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...

What also might work is to go into Device Manager, reached by right clicking the Start button, choose the Keyboard device, on Driver tab try Updating the driver automatically.

If this fails from the same location try rolling back or Uninstalling the Keyboard driver, which works in a surprising number of cases where keyboard is messed up by Updates. Restart PC to reinstall driver.

See if the key will work in Safe Mode with Networking, or Safe Mode: https://www.digitalcitizen.life/4-ways-boot-saf...

If not see if the On-screen Keyboard works at Settings > Ease of Access > Keyboard > Turn On the On Screen Keyboard.

If so then it could confirm the keyboard is failing, so we'd want to test it in repair mode to see if it works since it uses different drivers there: https://www.tenforums.com/tutorials/2294-advanc...

If not you can contact a laptop manufacturer to see if you can still get it replaced under warranty, or check for replacement keyboards for that model from the PC maker or online from after-market OEM's that exactly match it.

This keyboard bulletin from Lenovo can also apply to other brands: https://pcsupport.lenovo.com/us/en/solutions/ht...


You can also remap keyboard keys using one of these methods: https://www.makeuseof.com/tag/missing-key-remap...

Check in your BIOS or UEFI firmware Setup for keyboard settings there, too.

If none of these works then go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.


But remember that Factory or Upgrade installs are inferior installs which most enthusiasts won't even run because they'd expect endless issues. Consider doing the Clean Install in this link which compiles the best possible install that will stay that way as long as you stick with the tools and methods given: http://answers.microsoft.com/en-us/windows/wiki...

There is also an automated Refresh that reinstalls WIndows while shedding corrupting factory bloatware, saves your files, but doesn't clear the drive to get it cleanest: https://www.howtogeek.com/265054/how-to-easily-...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.


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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.