Windows ® installer has stopped working.

Whenever I try to install anything I get this: "Windows ® installer has stopped working."

Problem started either yesterday or today. Don't know if this has anything to do with what is going on but the computer got a blue screen while running a scan with Norton anti-virus.

When I input msiexec /? I get the same thing: "Windows ® installer has stopped working."

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Also if I go here C:\Windows\SysWOW64 and run msiexec.exe it I get this:

Windows ® Installer. V 4.5.6002.18005

msiexec /Option <Required Parameter> [Optional Parameter]

Install Options
    </package | /i> <Product.msi>
        Installs or configures a product
    /a <Product.msi>
        Administrative install - Installs a product on the network
    /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
        Advertises a product - m to all users, u to current user
    </uninstall | /x> <Product.msi | ProductCode>
        Uninstalls the product
Display Options
    /quiet
        Quiet mode, no user interaction
    /passive
        Unattended mode - progress bar only
    /q[n|b|r|f]
        Sets user interface level
        n - No UI
        b - Basic UI
        r - Reduced UI
        f - Full UI (default)
    /help
        Help information
Restart Options
    /norestart
        Do not restart after the installation is complete
    /promptrestart
        Prompts the user for restart if necessary
    /forcerestart
        Always restart the computer after installation
Logging Options
    /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
        i - Status messages
        w - Nonfatal warnings
        e - All error messages
        a - Start up of actions
        r - Action-specific records
        u - User requests
        c - Initial UI parameters
        m - Out-of-memory or fatal exit information
        o - Out-of-disk-space messages
        p - Terminal properties
        v - Verbose output
        x - Extra debugging information
        + - Append to existing log file
        ! - Flush each line to the log
        * - Log all information, except for v and x options
    /log <LogFile>
        Equivalent of /l* <LogFile>
Update Options
    /update <Update1.msp>[;Update2.msp]
        Applies update(s)
    /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
        Remove update(s) for a product
Repair Options
    /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
        Repairs a product
        p - only if file is missing
        o - if file is missing or an older version is installed (default)
        e - if file is missing or an equal or older version is installed
        d - if file is missing or a different version is installed
        c - if file is missing or checksum does not match the calculated value
        a - forces all files to be reinstalled
        u - all required user-specific registry entries (default)
        m - all required computer-specific registry entries (default)
        s - all existing shortcuts (default)
        v - runs from source and recaches local package
Setting Public Properties
    [PROPERTY=PropertyValue]

Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.

Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.

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However If I go to "C:\Windows\System32" and run the msiexec.exe that is there I get:

"Windows ® installer has stopped working."

And another window that says:

"The application failed to initialize properly (0x0000005). Click OK to terminate the application.

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Edit:

I went to HKLM/System/CurrentControlSet/Services/msiserver

Then changed the key "ImagePath" from "%systemroot%system32\msiexec /V"  to "%systemroot%SysWOW64\msiexec /V

 

I was able to install only some programs.

I was able to install Music Rescue. But I was not able to install iTunes 9.2

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I'm running Vista Home Premium:

Version: 6.0.6002 Service Pack 2 Build 6002

64 Bit

 

How Do I fix this?

Answer
Answer

Haha. Thanks Michael.

But I to got it to work properly now. I will post any major changes (That I remember) just in case anybody wants to try what I did.

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I deleted whatever I could in my temp files.

Then I went to "HKLM\System\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations" and cleared the entries.

I went to HKLM/System/CurrentControlSet/Services/msiserver

Then changed the key "ImagePath" from "%systemroot%system32\msiexec /V"  to "%systemroot%SysWOW64\msiexec /V

Restarted my PC

Changed HKLM/System/CurrentControlSet/Services/msiserver/ImagePath back to "%systemroot%system32\msiexec /V."

Ran "cmd" and entered "msiexec /unreg" then entered "msiexec /regserver"

Restarted my PC again

Profit :D

Worked for me.


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Last updated July 3, 2023 Views 24,066 Applies to: