Windows Hello PIN broken

Good day! I'm Raniel, a Microsoft user like you. I understand your frustration regarding this issue and I'll do my best to help.

Just to clarify, do you also encounter the issue when you access your account via safe mode?. Please see the steps under "From the sign-in screen": https://support.microsoft.com/help/12376/window...

Once in safe mode, kindly perform the steps on this article to troubleshoot the issue: https://thegeekpage.com/fix-sign-in-with-pin-is...

Another option is to enable the built-in administrator account, then create a new user account instead:
1. On the Windows sign-in screen, press and hold the Shift key, then select Power > Restart
2. After your machine reboots, click on "Troubleshoot" under Choose an option
3. Click on "Advanced options" > select "command prompt"
4. On the command prompt window, type net user administrator /active:yes and press Enter
5. Reboot your machine, see if you'll be able to login to the built-in administrator account
6. Create a new user account and copy your files to the new account(go through the steps under "My computer is in a workgroup") . Please refer to this article as a guide: https://support.microsoft.com/help/14039/window...

I hope this helps. Good luck!
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