Hi,
I apologize for the delayed response. I will surely help you with this issue.
Before proceeding, please check if the same issue occur when logged in through a different user account.
Ref:
http://windows.microsoft.com/en-us/windows-10/getstarted-set-up-accounts
Please perform the below steps and see if it helps to resolve the issue.
Method 1:
This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done
to check if there are any corrupted system files that could be causing this issue. Kindly follow the below given steps:
- Press
Windows key + X, select Command prompt (Admin) to bring up elevated Command prompt.
- In Command prompt type
sfc/scannow and press enter.
- Restart the computer.
If no corrupted system files were found in the previous state, then I suggest you to try the following steps:
- Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
- In command prompt, type the following commands and press Enter after each command:
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
- Close the command prompt and restart the PC and check if it works.
Method 2:
If issue persist, Kindly follow the below given steps and check if it helps:
Run these commands:
- Press
Windows key and type Powershell in search, right click on it and Open as administrator.
- Type the following command in Powershell and hit enter:
Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode
-Register "$($_.InstallLocation)\AppXManifest.xml"}
Hope the above information was helpful. If you need further assistance, please do let us know and we would be happy to help you further.
Thank You.