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Windows explorer uses 80-100% GPU on windows 11

Today i stuck into a problem, suddenly my windows explorer process started to use 80-100% of gpu, and some times it fall into 1-2% for a few seconds, whenever I try to restart the process my windows crashes with error "Critical process died". Idk what to do, maybe it is virus or something, tried to scan my windows with malwarebytes but it didn't find anything

Hi,
My name is Igor, I have 12 Microsoft MVP awards. It's a pleasure for me to help others and I'll do all my best to help you. I'm sorry you have a problems.

Please share memory dumps to OneDrive for analysis.
https://answers.microsoft.com/en-us/windows/for...
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Please share dump files to OneDrive, an instruction in in the link above. Sorry but the forum rules do not allow to give e-mail contacts.

This miner may be embedded in some Internet page or in browser extension, in this case it is hard for antiviruses to detect it. Please try to kill all browser processes in Task manager and see if this helps.
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Here it is


Dump

Also tried to close all browsers processes, but nothing changes, that process starts with Windows

And found interesting detail, when I run software that affects GPU (Game or 3d software) the process stops taking gpu power.

Edit: I tried to run windows safe scan, and after it finished scanning the problem was fixed (if I`m not mistaking) the process gone, i tried to restart my laptop and the bad process started again, but if i restarted it had no longer blue screen of death, buuut after few restarts everething became as it was. I think this can be a virus, but I don't know how to delete it, i tried few antiviruses but it didn`t help.

Very strange behavior, I hope we will solve this problem

Also sorry for my bad English knowledge)

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Did you try off-line Defender scan and similar tools from other vendors, e.g. Kaspersky Rescue Disk?
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Yes, I tried Malwarebytes, gsam and microsoft safety scanner (MSERT). Didn't use Kaspersky Rescue, but I will try it today

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Please run off-line scans. Some malware may hide itself if a check is done from running Windows.
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What soft should i use?

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Please run Defender's off-line scan and scan using Kaspersky Rescue Disk.
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Last updated April 17, 2025 Views 407 Applies to: