Hi,
Getting to know a new PC (Windows 10 Home 64-bit) and started having a very odd problem today (the PC is less than a week old).
When clicking on a Word file, Excel file, or Powerpoint file in Windows Explorer, Explorer freezes. I get the hourglass cursor, and the window needs to be forcibly quit. I can reopen Windows Explorer immediately and it works fine... unless I click one of these file types. Other file types are fine (including Access and Publisher file types)
What's going on with this? To be clear, I had not purchased MS Office when this problem began today (see below). This also started before installing any third-party anti-virus scanners (also see below). What I have tried:
1) Updating BIOS (ASUS Prime Z270-P)
2) Updating Graphics card drivers (Nvidia GTX 1060)
3) Updating Windows (no update found)
4) Purchasing and installing the full version of MS Office 2016.
5) running sfw /scannow on all drives (1 SSD and 2 HDDs)
6) running chkdsk on all drives
7) downloading and running a third party anti-virus scanner
8) rebooted multiple times, of course.
None of the above has worked. Every now and then I get a "grace period" where it will let me manipulate these files, but relatively soon after that it stops working again.
Also, these files can be safely manipulated from the Desktop - just not from Explorer proper. They also work fine if opening World directly and then choosing the files from the Open menu within Word (or Excel, etc.).
This is my first experience with Windows 10 (coming from 7 64-bit).
