Windows Explorer Crash

this error happend when i open any folder inside it RAW images CR2 .

Source

Windows Explorer

Summary
Stopped working

Date
‎11/‎24/‎2019 5:13 AM

Status
Report sent

Description
Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 10.0.18362.449
Application Timestamp: d3046e6b
Fault Module Name: explorerframe.dll
Fault Module Version: 10.0.18362.418
Fault Module Timestamp: 619c47cc
Exception Code: c0000005
Exception Offset: 000000000000cdea
OS Version: 10.0.18363.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 71d3
Additional Information 2: 71d3000dc3adae35f344dacecab30cf0
Additional Information 3: c55c
Additional Information 4: c55c1259cb8ac3e0abff9bdb6e0faa69

Extra information about the problem


Bucket ID: 23dfcf46c6c0a167b7728bab075c2b9f (1689566376896506783)

Hi, Mohamed

My name is Jeffrey and I am an Independent Advisor. I would be happy to help you today.

Follow these steps:

Press the Start key and type the word CMD or Powershell, right click on the command prompt and select Run as administrator, enter the following commands one by one followed by the Enter key:

•- DISM.exe /Online /Cleanup-image /Scanhealth
•- DISM.exe /Online /Cleanup-image /Restorehealth
•- DISM.exe /online /cleanup-image /startcomponentcleanup
•- sfc /scannow

https://support.microsoft.com/en-us/help/947821...

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i do all ,, but still the issue

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I recommend you to repair Windows Completely before you must backup your personal files, the third-party software will be deleted.

https://www.microsoft.com/en-us/software-downlo...

https://www.kapilarya.com/how-to-repair-windows...

https://www.tenforums.com/tutorials/16397-repai...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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Question Info

Last updated July 7, 2020 Views 208 Applies to: