Ask a new question

Windows Defender - Application Not Found (in Windows 7 Professional OS)

Hi,

I have a computer running on Windows 7 Professional at my workplace. However, Windows Defender seems not working correctly as it cannot be opened when searched in START Menu and, the icon of Windows Defender is not correct (please refer to the below screenshot) :

I guess probably someone had deleted Windows Defender software before I used the computer.

I would like an active Windows Defender to protect the computer. Hopefully, it can be fixed or re-install the software back to the computer.

Please..., anyone can help me with correct solution?

Thanks in advance,

Jenn

Answer
Answer

By your screenshot, it appears you have MSE (Microsoft Security Essentials) installed.  The first icon next to the Start orb.  If it is enabled, Defender should be disabled.

MSE is supposed to disable Defender when it is installed.  They should not be running at the same time. 

There is some explanation here:

http://answers.microsoft.com/en-us/protect/forum/mse-protect_start/windows-defender-and-microsoft-security-essentials/5309cb8d-02e1-40e8-974f-0dcedb9ab9fd

4 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated May 1, 2024 Views 1,726 Applies to: