windows could not start the windows update service on local computer. Error 2: The systemcannot find the file specified.

Running windows 7 home prem 64 with norton. at the solve pc issues at the bottom of the screen change update settings is flagged. they are set to automatic when i manualy try to run it says (windows upodate cannot currently check for updates, because the service is not running. you may need to restart your computer) that didnt work. so i went to services to start it there.(Windows could not start the windows update service on local computer. Error 2: The system cannot find the file specified). Tried to fix automaticaly in control panel. this did not find any problems.I even tried to use a restore point. This is a new problem i have had this computer for a few years. can you please help!!!

Question Info

Last updated April 3, 2019 Views 21,143 Applies to:



Are you able to start other Windows Dependency services like Background Intelligent Transfer Service (BITS) and Cryptographic services?  


I would suggest you to try the following methods and check if it helps.


Method 1: Try System File Checker

Please follow the steps mentioned in the link, “How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7”:  


Method 2: Reset Windows Update Components

Microsoft has released a new "Fix it" solution that should automatically solve your problems with Windows Update.  Just click the link below and follow the instructions.
How do I reset Windows Update components?

Registry disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

Hope it helps.

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