1. Create a system restore point so that if something wrong happens you can revert.
Type restore point in Cortana Search > Create a Restore point > Check whether against your drive, Protection is ON or not. If not ON, click Configure button below to Make it ON > Now press Create to create a restore point
2. Uninstall Tencent Gaming buddy application.
Sincerely yours, Vijay A. Verma @ https://excelbianalytics.com
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I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.
If you want to play PUBG Mobile on Tencent Gaming buddy, use another Emulator like LD player.
You can reach out to Tencent if it is something known issue.
Sumit
Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.
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