Windows after the Update of KB4517389, seeing BSOD,

It shows PAGE FAULT IN NONPAGED AREA, this  is happening more often after installing the update
Hi MallaYannala
I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

We need log files(called dump files) that tell us what lead to crash.
Please share them with us for a better analysis of the problem. Instructions can be found here:

https://answers.microsoft.com/en-us/windows/for...
Please let us know if you need any assistance about posting dump files.
Sumit

Available 6 PM - 8 AM PST
It is always good to include your PC Specs, make and model in the question
Never Call the Phone numbers received in Emails from the Microsoft Community

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Hi MallaYannala
I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

We need log files(called dump files) that tell us what lead to crash.
Please share them with us for a better analysis of the problem. Instructions can be found here:

https://answers.microsoft.com/en-us/windows/for...
Please let us know if you need any assistance about posting dump files.

Thank You, Sumit. Here is the link

https://1drv.ms/u/s!AoU0JGRb-sZLh2l-Ooaj4QCBuzCY?e=so7Ty0

Please let me know if you need any other details.

Regards

Malla Reddy

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Thanks Malla. It appears that Intel WiFi driver is the cause of the crash:

km:av_invalid_netwtw06

Remove the driver completely:

https://answers.microsoft.com/en-us/windows/for...

You can find the newest driver links on the manufacturer's website.
Sumit

Available 6 PM - 8 AM PST
It is always good to include your PC Specs, make and model in the question
Never Call the Phone numbers received in Emails from the Microsoft Community

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Question Info


Last updated January 15, 2020 Views 135 Applies to: