windows 8.1 mail won't send, account unavailable

Hi WSantos,

1.    Do you get any error message when you tried to send emails?

2.    Have you made any recent changes to the settings of Mail app?

Run the Apps Troubleshooter

Let’s first run the Apps Troubleshooter and check if that helps. The Apps Troubleshooter is an automated tool which we have developed to address a number of known issues that can prevent the Apps from running properly. This troubleshooter automatically fixes some issues, including suboptimal screen resolution, incorrect security or account settings etc. You can click on this link to download and run the Apps troubleshooter.

 http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

For more information, you may also refer the article: “What to do if you have problems with an app” from this link:

http://windows.microsoft.com/en-US/windows-8/what-troubleshoot-problems-app

You can also try to remove the accounts from Mail app and then sync it again and check.

http://windows.microsoft.com/en-us/windows-8/mail-app-tutorial

hi to all people have problem with windows 8.1 mail app

after all I have found the solution for this annoying problem

here is steps

1- close your email from task bar

right click on the taskbar go to task manager in processors tab you can see your mail

right click on it and press end task

2- go to control panel click on windows firewall

then click on advanced settings and go to outbound settings  from right click on new rules

select program and click next in next step select this program path and browse

go to C:\Windows\System32

and find WWAHOST.exe click on it and open it

click next and press Allow the connection and press next and next

at the end write name as MAIL for your permission

and press finish

the last change is you should go to windowsfirewall and click on Allow an app or feature through windows firewall  click on change settings in bellow click on Allow another app and browse open again WWAHOST.exe to let the app go through the firewall then select private and public

that's all sorry for my bad English

and this is my E-mail : *** Email address is removed for privacy ***

for more question

hi,

I cant seem to find the file in the very last bit of firewall settings, just takes me to a pictures file.

thanks