Windows 8.1 Can't Browse Internet

I just purchased a laptop, Dell Inspiron 14 7447 that came with Windows 8.1 SL.

After spending sometimes setting, personalize and in the middle of transferring data from my old laptop, i fire up browser and realize I can't browse. IE, Firefox, Chrome, all didn't work even though Windows says its connected and no issues detected.

Strangely enough. Windows update, Dell update, other updates and feeds working on the said laptop. All other gadgets and my old laptop also working fine on the network.

I've tried the following :
- flushdns, ip reset, winsock reset
- disable windows firewall and defender
- Uninstall McAffe Security (pre installed)
- No proxy, automatically detect
- Download the latest Intel Wireless-AC 3160 (from other comp)
- Assign static IP and DNS
- Disabling and enabling adapter again

- Connect via LAN

- And some other tinkering that i can think of

All to no avail, the browser still refused to load the page.
The only result I can get is when i tried disabling adapter then enabling it again, browser is able to load the page for a brief few seconds, then it wont load again.

It's confusing and frustating as hell, I'm pulling my hair here and already wasted lot of time figuring out what's wrong with the brand new laptop and OS. I even go as far as to revert to the factory setting, it's still wont load. Tried boot into safe mode with networking, still no result.

Hi,

Have you tried to restore your computer at the time it was working fine?

If no, do it and let us know  about the result.

Bye for now, Happy new year.

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Hi,

Have you tried to restore your computer at the time it was working fine?

If no, do it and let us know  about the result.

Bye for now, Happy new year.

Hi,

The thing is, this is a brand new and i've only spent little time setting and personalizing it, by the time i try to browse, its already not working.

So the only option i have to restore is load/revert to factory setting which is pre instaled, and it still wont browse from the get go.

Happy new year too.

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UPDATE :

I've downloaded a bunch of browser on another laptop then installing on this Inspiron. Firefox, Safari, Opera, and Chrome, tried several version as well.

Somehow, the only working browser is the latest Chrome version Chrome 'Version 39.0.2171.99 m (64-bit)', my previous version of Chrome didn't work either. Ít's the only browser working on my laptop now. 
I still trying hard to resolve this issue because I need firefox to work too.

While Windows Update and some program update work, some of the authentication not working. I can't log-in with Microsoft Account, I also can't register this device.

In short, some work and some don't, I can't verified all of it, but all indicating no issues while clearly there is some problem.

I'm suspecting there's some Pre Installed Programs using shared port to connect Internet causing conflicts, bad driver, or Windows bug?

Any idea how to resolve this?

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Scan you laptop with those antivirus

AVIRA LIVE CD

Bitdefender LIVE CD  (it could be long before starting. be patient)

AVG LIVE CD

Bye for now

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Last updated February 12, 2018 Views 165 Applies to: