Hi,
Support and downloads for 8 has ended.
Do a clean install of the exact same edition of 8.1 as 8 is.
Windows 8 > 8.1 is a free upgrade released by Microsoft.
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You can download and create your own Windows 8.1 Installation Media to reinstall the Operating System with..
"Create installation media for Windows 8.1"
http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media
"Download Windows 8.1"
https://www.microsoft.com/en-us/software-download/windows8
A similar Tutorial which may also assist you
"Create Installation Media for Windows 8.1"
http://winsupersite.com/windows-8/create-installation-media-windows-81
In the first screen of this very simple wizard, you need to choose the following:
Language. English – en-us if you're in the United States.
Edition. Windows 8.1 (Core), Windows 8.1 N, Windows 8.1 Pro, Windows 8.1 Pro N, or Windows 8.1 Single Language.
Architecture. 64-bit (x64 ) or 32-bit (x86).
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"How to Create a Bootable USB or DVD with a Windows 8 or 8.1 ISO"
http://www.eightforums.com/tutorials/2227-create-bootable-usb-dvd-windows-8-iso.html
Warning
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How to clean install:
"How to Do a Clean Install of Windows 8 or Windows 8.1"
http://www.eightforums.com/tutorials/2299-clean-install-windows-8-a.html
Make sure that you read Section 4
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With Windows 8/8.1 The Product Key on preinstalled Operating Systems (HP, Acer, etc) is embedded in the BIOS in the Motherboard, so that the lost and/or worn C.O.A. Sticker problem is no more.
When you reinstall it will pick up the Product Key and activate the system automatically.
If it does not, follow these steps:
"How to Activate Windows 8 and 8.1 by Phone"
http://www.eightforums.com/tutorials/24636-activate-windows-8-phone.html
"Get help with activation errors"
http://windows.microsoft.com/en-us/windows-8/activation-errors
"How to activate a Microsoft product by using Microsoft Product Activation Center"
http://support.microsoft.com/kb/950929/en-us
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If you do wish to/need to keep a record of it:
"Windows 10 Embedded Product Key Tool"
https://neosmart.net/blog/2014/windows-10-embedded-product-key-tool/
"We’re proud to introduce the immediate release of our newest utility for Windows users: the NeoSmart Technologies Embedded Product Key Tool. Designed for users of Windows 7, Windows 8, and Windows 10, our embedded product key tool will retrieve and
display the Windows setup product key embedded in the BIOS or EFI, allowing you to store it for safe-keeping or use it to reinstall Windows with an official Windows setup image."
You can also use:
"Belarc Advisor - Free Personal PC Audit (Version 8.5c)"
http://www.belarc.com/free_download.html
Or:
"Product KeyFinder"
https://www.magicaljellybean.com/keyfinder/
Cheers.
