I recently purchased a laptop with Windows 8 OS. This is the first time I am using this OS. Initially I created an admin account and am using it successfully. Today I tried to add a secondary user. When I switch to this new user, it stays on the blanks screen with mouse pointer on it. However I can open up task manager and navigate to the folders of various processes and services (I tried it only to check if I can do anything). However I am not able to come out of this blank screen. I tried to delete this account and recreate a new one, but no use. I read on the forums that the start screen might be going on the secondary monitor. However I tried to connect laptop to the TV, but still sees blank screen on both. Windows+P keys also do not bring up any display menu.
Please advise how to fix this problem.