Windows 7 Windows Update error code 80070005.

I have Windows 7 and am receiving a Windows Update error code 80070005. I have tried a number of solutions including Tim Quan's post. None have resolved this issue. More ideas?

I have tried your suggestions however the problem still exists. Here are the answers to your questions:

1) I had a virus type event occur on system which presented a Phising Window that replicated a MS Windows screen. I did not act on the screen however this changed attributes to Read Only and Hidden on many files on the computer including my entire D:

i was (am) running MS Secutiry Essentials at the time.

although all program icons became invisible I was able to search and get a link to the Internet which allowed me to run Norton Power Eraser, which detected and deleted the virus.  I then downloaded an ran Norton 360. Next I used System restore to go back a couple of weeks and this seemed to put me back into a place where all systems were go.

2) I then tried to manually run Windows Update and this is when I encounter the error. After trying a number of repairs including the ones you have suggested and Microsoft Fix It. The error still occurs when I attempt to run Windows Update

3) The updates I am try to install are the ones that Microsoft posts. No particular updates, just the latest updates pushed by MS.

4) In running the Reset.cmd you suggested, I notice that 3 sections finish with errors:

HKEY_CLASSES_ROOT\XML - RegSetKeySecurity Error : 5 Access is Denied

HKEY_CLASSES_ROOT\XML\CLSID - RegSetKeySecurity Error : 5 Access is Denied

HKEY_CLASSES_ROOT\xmlfile\CLSID - RegSetKeySecurity Error : 5 Access is Denied

Does this help give you any insights?

Also I noticed that when I attempted to look into the CBS.log I received an Access is Denied error

 

Question Info


Last updated September 14, 2018 Views 59,172 Applies to:
Answer

I did not do what you've asked because it is just too labour intensive and I have already spent many hours answering various questions and trying differnt fixes.

 

My problem however has now been solved by a very simple fix...

To resolve it I've simply removed the hidden and read-only attribute from the c:\Windows\SoftwareDistribution folder and subfolders. Windows Update worked immediately after doing this.


 

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