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windows 7 update error 80070005

I know that I had encountered some kind of malicious software on my PC, and I have done a restore that helped fix many of the issues, but the one problem I cannot get past is the inability to run Windows Update. I receive this error:

Windows could not search for new updates. "WindowsUpdate_80070005" "WindowsUpdate_dt000"

Windows encountered an unknown error.

 

This is a report as per accesschk.eve

"Error opening HKLM\software\Microsoft\Windows\CurrentVersion\Component Based Servicing:
Access is denied.

No matching objects found."

 

I have run so far:

1.   MicrosoftFixit.malware.Run

2.   MicrosoftFixit.WindowsFirewall.Run

3.   MicrosoftFixit.WinSecurity.Run

4.   MicrosoftFixit.wu.Run

5.   mbam-setup-1.51.2.1300

6.   fix.cmd

7.   WindowsUpdateAgent30-x86

8.   subinacl.msi

 

I am hoping to find the registry key that blocks me from accessing the "system32" folder, which seems to be the key issue.

Thank you,

Dave

 

Answer
Answer

Hi Dave,

 

Follow these methods:

 

Method 1: Reset Windows Update components

 

Run the “Fix it” from the following article and reinstall the updates:

 

How do I reset Windows Update components?

 

Troubleshoot problems with installing updates

 

Also see: Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

 

Method 2:

 

Follow the suggestions provided by ‘Kim – Support Engineer’ from the following link to fix error 80070005:

 

Windows Update 0x80070005

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Question Info

Last updated September 2, 2019 Views 9,502 Applies to: