Windows 7 Stuck on starting Windows Screen

Hi RoddieMiller,

Thank you for posting your query in Microsoft Community.  

From your issue description I understand that, computer stuck on start screen.I see that you have performed many troubleshooting steps that should fix the issue. Don’t worry; we will certainly help you.

Let’s follow the methods from this link and check if it fixes the issue.

Windows hangs or freezes

http://support.microsoft.com/kb/2681286

Anti Virus Disclaimer: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

Hope this will be helpful. Incase if you still have further queries please reply with more details and we will be happy to help you.

Hi RoddieMiller,

As the computer freezes during the startup repair, let’s perform system restore using Windows 7 installation disk.

Try booting your system with Windows 7 installation disc.

When it gets to the main setup window, click on Repair from the lower left corner.

Select system restore from the System recovery option and check if computer works fine.

http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7

I have a dell studio 1747 win 7 ultimate sp1. I cannot get past the loading windows . when choosing win repair it runs and says win cannot repair try system restore, then that fails saying I have no restore points.

I have tried starting in safe mode / networking but it does not load and hangs up on loading windows files and drivers. this all happened after having to shut it down by power button after coming from sleep mode.

I use Norton 360 for security and have noticed it recently makes the pc very hot and it will also not run IE11 without crashing it.

Please help

Thanks Brenda

Hi Brenda,

Check if the Laptop fan is working fine. Move the laptop near to a fan or cool place and check if it freezes.

Perform a hard reset and check if it helps.

• Turn off the computer.
• Disconnect all peripheral devices and remove all USB devices and media cards.
• Disconnect the AC power adapter and remove the battery.
• Press and hold the power button for at least 15 seconds.
• Reconnect the AC power adapter, but do not connect the battery.

If the above does not help, perform startup repair using Windows 7 reinstallation disk.

Refer to the suggestions from this link.

http://windows.microsoft.com/en-in/windows7/start-your-computer-from-a-windows-7-installation-disc-or-usb-flash-drive

Keep us posted on the status of the issue.

Hi this is RTR from Rajexp ..

you could try every suggestion from google or quora  but believe me no one helps u out in that situation

you must have to see that tutorial

thanks..

i hope u defiantly (100% ) fix that problem ..