Question

Q: Windows 7 Startup Repair Loop

My laptop keeps running Startup Repair during every startup and I can't boot my computer normally.  I tried running Startup Repair multiples times but I'm still getting the same problem.  Also, System Recovery did not work.

Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200964
Problem Signature 05: AutoFailOver
Problem Signature 06: 46
Problem Signature 07: CorruptFile
OS Version: 6.1.7600.2.0.0.265.11
Locale ID: 1033


Please help.

Thanks

Answer

A:

Hi huBelial,

 

Do you recall any changes made prior to the issue? 

Step 1: I would suggest you to disable automatic restart from F8 option.

Keep tapping the F8 key when you switch on the computer. You will get the option disable automatic restart.

Step 2: I would suggest you to Use the Windows Recovery Environment (WinRE) to run System Restore

1. Insert the Windows 7 installation disc into the disc drive, and then start the computer. 

2. Press a key when the message indicating "Press any key to boot from CD or DVD ….” appears.

3. Select a language, a time and currency, and a keyboard or input method, and then click ‘Next’. 

4. Click Repair your computer. 

5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click ‘Next’ 

6. At the System Recovery Options Dialog Box, click on’ System Restore’.

7. Follow the System Restore Wizard instruction as usual and choose the appropriate restore point.

8. Click ‘Finish’ to restore the system.


To know more about “System Restore” visit the following link:

http://windows.microsoft.com/en-us/windows7/System-Restore-frequently-asked-questions

Hope the information helps.

 

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Answer

A:

Hi,

Check this KB article which probably applies even if seemingly different in scope.

After you install a device or update a driver for a device, Windows Vista or Windows 7
may not start
http://support.microsoft.com/kb/927525

========================================================

References to Vista also apply to Windows 7.

This is a serious error and "may" not be repairable without professional tech support from
a real computer shop (not leeks and peeks at a BestBuy or other BigBox Stores) or your
System maker's Support.

Go into Setup/Settings (BIOS/CMOS) often F2 as you boot so watch screen as you startup.
Set the boot order to CD/DVD to use Windows 7 disks. Remember to set back when done.

With a Windows 7 or Repair disk try Startup Repair - (the possible fixes are same as these though
the titles are named differently.)

Here are the troubleshooting methods to try to fix the issue :

Try Startup Repair - (If at ANY point you gain some but not full access to Windows come
back and try Startup Repair again.)

How to Boot to the System Recovery Options in Windows 7
http://www.sevenforums.com/tutorials/668-system-recovery-options.html

What are the system recovery options in Windows 7?
http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7

Try StartUp Repair from Recovery Options or Windows 7 disk.

How to Run a Startup Repair in Windows 7
http://www.sevenforums.com/tutorials/681-startup-repair.html

Recovering the Vista or Windows 7 Bootloader from the DVD
http://neosmart.net/wiki/display/EBCD/Recovering+the+Vista+Bootloader+from+the+DVD

Recovering the Vista Bootloader with EasyBCD (Windows 7)
http://neosmart.net/wiki/display/EBCD/Recovering+the+Vista+Bootloader+with+EasyBCD

Repairing the Windows Vista Bootloader (Windows 7)
http://neosmart.net/wiki/display/EBCD/Repairing+the+Windows+Vista+Bootloader

These are not your error however the fix might work.

Unable to boot in windows vista- windows boot configuration data file is missing required
information - Repair Corrupt Boot Manager (Windows 7)
http://www.troublefixers.com/unable-to-boot-in-windows-vista-windows-boot-configuration-data-file-is-missing-required-information/

How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and
repair startup issues in Windows Vista (Windows 7)
http://support.microsoft.com/kb/927392

How to fix "BOOTMGR is missing" in Windows Vista (Windows 7)
http://cyberst0rm.blogspot.com/2007/04/how-to-fix-bootmgr-is-missing-in.html

Error message when you start Windows Vista: "The Windows Boot Configuration Data file is
missing required information"  (Windows 7)
http://support.microsoft.com/kb/927391

Vista Tip: Repair "BOOTMGR is missing" error - a quick how to (Windows 7)
http://lifehacker.com/251733/vista-tip--repair-bootmgr-is-missing-error

See this section here - To repair/rebuild the Boot Config Data Use the Bootrec.exe Tool (Windows 7)
http://www.vistax64.com/tutorials/163304-dual-boot-using-free-partitioning-software.html

=========================================

These "may" help :

For even better and more efficient checking :

From the Command Prompt of the Recovery Console (if you have one) or from a Windows 7 
disk - if you do not have a Windows 7 disk you can borrow a friend's (it needs to be same 32
or 64 bit and they are not copy protected) or make one. Also your System maker will sell the
physical disks cheap since you already own Windows.

chkdsk /f /r

REBOOT

Space after k and before /  and after f and before /

sfc /scannow

REBOOT

Space after c and before /

How to Boot to the System Recovery Options in Windows 7
http://www.sevenforums.com/tutorials/668-system-recovery-options.html

What are the system recovery options in Windows 7?
http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7

----------------------------------------------------------------

If you do not have a Windows 7 disk you can borrow a friends as they are not copy
protected. Your System maker will also sell the physical DVD cheap since you already
own Windows. Also you can make a repair disk on another computer.

If you need to make repair disks - these help repair Windows not re-install.

How to Create a Windows 7 System Repair Disc - Use OPTION 2 to
make the disk.

http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

=====================================

If CheckDisk fails to complete as above :

(The old 302602 links is not valid now for the diagnostic links.)

Diagnostic Utilities By Manufacturer - run the one for your hard drive
http://www.techsupportforum.com/hardware-support/hard-drive-support/462298-no-ide-device-found.html

Corrected list as of 6-09-2010

Fujitsu Hard Drives: Diagnostic Utilities Here
http://www.fujitsu.com/emea/products/hdd/

Hitachi Hard Drives: Diagnostic Utilities Here
http://www.hitachigst.com/support/downloads/

IBM Hard Drives: Use Hitachi Utilities*

Toshiba Hard Drives: Use Hitachi or Maxtor Utilities

Maxtor Hard Drives: Diagnostic Utilities Here (now SeaGate)
http://www.seagate.com/www/en-us/support/

Quantum Hard Drives: Use Maxtor Utilities

Seagate Hard Drives: Diagnostic Utilities Here
http://www.seagate.com/www/en-us/support/downloads

Conner Hard Drives: Use Seagate Utilities

Samsung Hard Drives: Diagnostic Utilities Here
http://www.samsung.com/global/business/hdd/

Western Digital Hard Drives: Diagnostic Utilities Here
http://support.wdc.com/product/download.asp?lang=en

The trial versions of one of these "might" help.

SpeedFan
http://www.almico.com/sfdownload.php

HD Tune
http://www.hdtune.com/

Hope this helps.

Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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